emerald insight

To read this content please select one of the options below: Please note you do not have access to teaching notes (Annenberg School for Communication and Journalism, University of Southern California, Los Angeles, California, USA) (School of Journalism and Communication, University of Oregon, Eugene, Oregon, USA) (School of Culture and Communication, The University of Melbourne, Melbourne, Australia) Keywords Internal communication Leadership Employee engagement Relationship management...

Keywords Communication professionals Employee well-being Organizational support theory Acknowledgements This project was supported by a Page Legacy Scholar Grant from The Arthur W. Page Center at The Pennsylvania State University’s College of Communications (Funding No. 2021EOC001). Any opinions, findings and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of The Pennsylvania State University.

To read this content please select one of the options below: Please note you do not have access to teaching notes (Department of Psychology, Reichman University, Herzliya, Israel) (Department of Business Administration, Ben-Gurion University of the Negev, Beer-Sheva, Israel) Keywords Listening Teams Leaders Organization Qualitative Observations Listening climate Citation Bouskila-Yam, O. and Zaidman, N.

To read this content please select one of the options below: Please note you do not have access to teaching notes (Centro Interdisciplinar de Estudos de Género/Interdisciplinary Centre for Gender Studies, Instituto Superior de Ciências Sociais e Políticas, Universidade de Lisboa, Lisbon, Portugal) (Centro Interdisciplinar de Estudos de Género/Interdisciplinary Centre for Gender Studies, Instituto Superior de Ciências Sociais e Políticas, Universidade de Lisboa, Lisbon, Portugal) (Centro de...

To read this content please select one of the options below: Please note you do not have access to teaching notes (Washington State University, Pullman, Washington, USA) (Chasing the Sun, Portland, Oregon, USA) Keywords Internal communication Organizational culture Public relations Employee engagement Communication practitioner Citation Candello, E. and Mohammadpour, M.

To read this content please select one of the options below: Please note you do not have access to teaching notes (Department of Mass Communication, Towson University, Towson, Maryland, USA) (Department of Mass Communication, Towson University, Towson, Maryland, USA) Keywords Crisis misinformation Corrective communication Employee backup Social media influencer Perceived crisis readiness Corporate reputation Readiness Citation Liu, J. and Zhang, L.

To read this content please select one of the options below: Please note you do not have access to teaching notes (Department of Communication Studies, Hong Kong Baptist University, Hong Kong, China) (Department of Communication, The University of Texas at Arlington, Arlington, Texas, USA) Keywords Readiness Resilience Internal crisis communication Crisis management Health communication Citation Tachkova, E.R. and Brannon, G.E. (2025), "Psychological resilience and crisis READINESS:...

To read this content please select one of the options below: Please note you do not have access to teaching notes (Business School, Kingston University, London, UK) (Open University, Milton Keynes, UK) Keywords Organisational apologies Regulatory focus Persuasion knowledge Guilt-based messages Shame-based messages Trait forgiveness Charities Citation Bennett, R. and Vijaygopal, R.

To read this content please select one of the options below: Please note you do not have access to teaching notes (Department of Advertising and PR, College of Communication and Information Sciences, The University of Alabama, Tuscaloosa, Alabama, USA) (Department of Journalism, Public Relations and New Media, College of Arts and Sciences, Suffolk University, Boston, Massachusetts, USA) (Department of Advertising and Public Relations, Grady College of Journalism and Mass Communication,...

To read this content please select one of the options below: Please note you do not have access to teaching notes (Department of Communication, Beijing Normal-Hong Kong Baptist University, Zhuhai, China) (Department of Communication Studies, Hong Kong Baptist University, Hong Kong, China) Keywords Corporate social responsibility Employee engagement Internal communication Public relations Strategic communication Acknowledgements Funding: This research was supported by BNU-HKBU United...