FactSet’s Portware platform has expanded its capabilities for buy-side users to include automation of high-touch trades, with the aim of making workflows as efficient as algorithmic execution orders. Launched in March, the new service targets FX transactions that often require direct human interaction, trader judgement, and negotiation between counterparties typically facilitated via request-for-quote (RFQ) chat, voice or electronic messaging system. “We built this is because our buy-side clients