Glenbrook Partners
Research Company/Group
Organizations evaluating or launching new payments initiatives turn to Glenbrook Partners when direction is uncertain, the landscape is unfamiliar, and development of a successful strategy is challenging. We build capacity in our client organizations so they have the tools needed to make the right choices and to execute successfully.
Glenbrook is an independent payments industry strategy consulting and research firm. We bring to our clients a unique combination of our specialized skills in payments, many years of hands-on experience in the field, and our network of professional relationships. Coupled with our payments training capabilities, Glenbrook is an ideal partner for an organization evaluating its next steps in payments. Our projects are cost efficient and high impact. Source
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| Scope | International, Trade/B2B |
|---|---|
| Language | English |
| Country | United States of America |
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Recent Articles
Search ArticlesPayNearMe Launches AI Servicing and Collections Agent to Help Support Teams Scale While Lowering the Cost to Serve
PayNearMe Launches AI Servicing and Collections Agent to Help Support Teams Scale While Lowering the Cost to Serve PayNearMe "PayNearMe, launched its AI Servicing and Collections Agent, a new agent built directly into the PayXM™ platform to expand inbound self-service and outbound engagement.
EU Probes Candy Crush, Minecraft Creators over In-Game Payments
EU Probes Candy Crush, Minecraft Creators over In-Game Payments Silicon Republic "Consumer protection watchdogs in Europe have launched an investigation into the companies behind popular online games – including the creators of Candy Crush, Minecraft and Clash of Clans – over how they price and operate in-game transactions.
Nacha’s Payments Innovation Alliance Unveils New and Updated Resources for Cybersecurity Awareness Month
Nacha’s Payments Innovation Alliance Unveils New and Updated Resources for Cybersecurity Awareness Month Nacha "Nacha’s Payments Innovation Alliance is taking an active role in 2026’s Cybersecurity Awareness Month this October, unveiling new and updated resources from its Cybersecurity & Payments AI Project Team.
Fiserv Digital Asset Platform Goes Live with Financial Institution Clients, Advancing Stablecoin-Powered Banking and Payments
Fiserv Digital Asset Platform Goes Live with Financial Institution Clients, Advancing Stablecoin-Powered Banking and Payments Fiserv "Fiserv, Inc. announced that its digital asset platform is live marking a significant milestone in the commercialization of stablecoin-enabled banking and payments. The platform’s first live use case is Roughrider Coin, Bank of North Dakota’s dollar-backed stablecoin designed to enable more efficient money movement across the state’s interbank network.
DoorDash Launches AI Agent for Text-Based Food Ordering and Agentic Commerce
DoorDash Launches AI Agent for Text-Based Food Ordering and Agentic Commerce Konsulteer "DoorDash is expanding its use of artificial intelligence from an in-app assistant into a transactional agent that can handle food orders through messaging. The company announced that customers in the U.S. can join a waitlist for a new text-based ordering experience. Instead of opening the DoorDash application and navigating menus, users can send a message describing what they want.
Binance Pay Lets Overseas Visitors Spend Crypto at PayPay Merchants in Japan
Binance Pay Lets Overseas Visitors Spend Crypto at PayPay Merchants in Japan Blockonomi "Binance Pay users visiting Japan can now spend more than 100 cryptocurrencies at most PayPay-supported merchants. The payments run through HIVEX, a framework that links overseas QR payment apps to PayPay merchants. Tether’s USDt stablecoin acts as the backend settlement layer, and merchants receive Japanese yen.
Brazil Central Bank Bars Crypto Settlement in Cross-Border Payments
Brazil Central Bank Bars Crypto Settlement in Cross-Border Payments Tokenpost "Brazil’s central bank will ban stablecoins and other cryptocurrencies from settling cross-border payments starting Oct. 1, cutting off a crypto-based back end used by electronic foreign-exchange providers and payment companies. The restriction applies to fintech companies and payment firms that process overseas remittances through electronic foreign-exchange services."
Paying by Card? Online or In-Person, Here’s What’s Happening with Card Surcharges from October 1 [Australia]
Paying by Card? Online or In-Person, Here’s What’s Happening with Card Surcharges from October 1 [Australia] Commonwealth Bank of Australia "RBA changes mean that card surcharges on eftpos, Mastercard, and Visa end from 1 October. American Express, UnionPay and PayPal have also decided to remove surcharging from 1 October, although these firms are not currently subject to formal regulation by the RBA. Other charges, including weekend surcharges and some taxi payment fees, may still apply.
Episode 303 – Fanning the Flames: Every Payment, Every Environment, All at Once
In 2025, Glenbrook’s Drew Edmond hosted a series on payments performance optimization – how merchants get more good transactions approved and lose fewer customers to failed payments. Since then, Drew has spent most of his time inside subscription businesses doing exactly that work. This episode is an accumulation of what he has learned about how optimization actually works today.
Sibos Wrap-up Day 2: How Agentic AI Is Reshaping Custody [Video]
Global Custodian "Global Custodian is joined by representatives from Chainlink, JP Morgan and GLEIF to discuss how agentic AI is already transforming custody and asset servicing, from automating queries and document processing to resolving exceptions and enabling AI agents to interact with financial assets."