GovLoop

Modernization isn’t just about upgrading technology. It’s about delivering better outcomes for the people government serves. As agencies look to improve service delivery, strengthen security and operate more efficiently, they are rethinking how systems, data and processes work together. During the July 15 webinar, How Modernization Drives Better Outcomes, government and industry leaders discussed what successful modernization looks like in practice.

State, local and educational organizations are prime targets for cyberattacks, and phishing — tricking users into revealing usernames, passwords or other credentials — is one of the most common tactics. Using AI, attackers craft messages that are increasingly plausible, combining public information with existing email chains, for example, to impersonate vendors, bosses and colleagues. Worse, the messages often lack the malicious links and attachments that traditionally identified scams.

Play the video to learn from government and industry leaders about how they’re approaching modernization in a practical, results-driven way.

Communications, Employee Experience, Leadership, Well-Being, Workplace Many leaders want innovative teams. They want employees who share ideas, identify problems, ask questions, and contribute solutions. Yet many organizations unintentionally create environments where employees hesitate to speak. The issue is not always capability. Sometimes it is safety. Psychological safety exists when employees feel comfortable speaking up without fear of embarrassment, punishment, retaliation, or being dismissed.

Employees are more likely to contribute when they feel safe speaking up. Learn how psychological safety strengthens communication, trust, and team performance.

In this video interview, Zach Oxman of Abnormal AI discusses how AI enables bad actors and how a behavioral approach provides protection.

Employees are more likely to contribute when they feel safe speaking up. Learn how psychological safety strengthens communication, trust, and team performance.

AI can help agencies uncover fraud, improve services and work more efficiently. But sensitive data, security requirements and legacy systems can make moving everything to the public cloud unrealistic. The good news: Agencies can still access powerful, cloud-native AI capabilities inside their own secure data centers. In this video, you'll learn what agencies need to bring AI on premises, from unified data platforms and accelerated computing to secure infrastructure and ready-to-use AI tools.

The strongest organizations are built with people who possess the skill and will to own their thinking, their actions and their impact. Getting there is easier said than done and a big reason why is what I call the independence paradox. Here’s the paradox in a nutshell: Independence isn’t built by leaving people alone to find their own way; it’s built by empowering them to depend on you differently.

For years, government technology has followed a familiar pattern. New requirements often lead to new software, new workflows, additional training and lengthy implementation projects. As artificial intelligence becomes an increasingly important way people discover public information, many assume agencies will once again need to overhaul the way they publish. Fortunately, they don’t.