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Why Trust Matters More Than Ever The rise of the identity economy is redefining HR’s role in building trust. From digital verification and compliance to managing workforce risks, HR leaders must embed verification across the employee lifecycle to strengthen resilience and safeguard organisations. With the rapid growth of the digital world, the “identity economy” has emerged as a revolutionary force shaping how we live and work today.

Overview: This article explores how India’s evolving labour codes and the changing geography of work demand a new approach to HR processes. It highlights how paper-based workflows have become critical bottlenecks, creating inefficiency, risk, and compliance challenges. eSignatures, built on secure, compliant, and interoperable infrastructure, are presented as a trust layer that modern HR urgently needs.

When the Commonwealth Bank of Australia (CBA) announced in July that it was cutting 45 call centre jobs and replacing them with an AI chatbot, the move was positioned as a natural step in technological progress. Automating simple queries, the bank argued, would free up teams to handle more complex customer problems that require empathy and judgment. Yet, just three weeks later, the bank was forced into an embarrassing backtrack.

Client Associates, a prominent multi-family office and private wealth management firm in India, has announced the appointment of Joseph Thomas as Managing Partner and Co-Chief Operating Officer. This strategic move is aimed at bolstering the firm’s leadership and operational capabilities. In his new capacity, Thomas will be responsible for overseeing Operations, Finance, and Technology.

The 10th annual Boeing National Aeromodelling Competition concluded in Bengaluru with students from IIT Madras and IIT Kharagpur securing the top spots. The event, one of India’s largest aeromodelling platforms, drew participation from more than 1,400 students across 432 institutions this year, with women making up 24% of the finalists. A total of 46 students representing 12 teams competed in the finale.

Overview: REA Group Ltd has appointed Cameron McIntyre as its next CEO, effective November 3, 2025, succeeding Owen Wilson who will retire after more than six years in the role. McIntyre, currently CEO of CAR Group, brings extensive experience in scaling digital marketplace businesses. Wilson will transition to Chair of REA India after nearly 11 years at the company. REA Group, headquartered in Australia, operates real estate platforms globally, including Housing.com in India.

Overview: Mental health is no longer a peripheral concern—it’s central to workforce resilience and corporate sustainability. In India, where employer-sponsored health insurance covers a significant portion of the formal workforce, integrating mental health into benefits strategies offers both a moral imperative and a business advantage. From reducing burnout and stigma to boosting retention and productivity, mental health coverage can reshape workplace culture.

Overview: In today's competitive job market, a compelling cover letter is crucial for fresh graduates to stand out. This guide helps you craft a winning letter that goes beyond your resume, acting as your voice to tell a unique story and connect your experiences to an employer's needs. Learn how to structure your letter, showcase your soft skills, and explain your enthusiasm to contribute, making a strong impression on recruiters.

Freshworks, in partnership with Edunet Foundation, has launched the first edition of the Academy for Careers in Tech (ACT) program in Hyderabad. The 18-month, zero-cost skilling initiative aims to prepare young people from underserved communities in Andhra Pradesh and Telangana for careers in the technology sector. The program will be hosted at CMR Engineering College, which will serve as the central hub for training.

Three years ago, I came across what I now call “real AI.” Looking back, I was late to the party. Before that, probably most so-called AI tools were just logic-based search engines – and their responses appeared templated text dug out from a database. But things changed—and fast. This is my – “while you were sleeping” effect. The world took a giant leap, and many didn’t notice. My shift started with ChatGPT.