Juniper
Research Company/Group
Juniper Research specialises in identifying and appraising new high growth market sectors within the digital ecosystem. Market sizing and forecasting are the cornerstones of our offering, together with competitive analysis, strategic assessment and business modelling. Source
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| Scope | National |
|---|---|
| Language | English |
| Country | United Kingdom |
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Recent Articles
Search ArticleseCommerce Network Tokenisation Revenue to Surge Past $7 Billion Globally by 2027, Driven by Widespread Click to Pay Roll-out
Hampshire, UK – 24th August 2026: A new study by global tech strategists Juniper Research has revealed that the revenue generated by eCommerce network tokenisation will surge past $7 billion in 2027; increasing 37.7% over the next year from $5.1 billion. The research indicated Click to Pay, a one-click card checkout standard, will drive growth by natively passing network tokens rather than primary account numbers.
Agentic Commerce: 120 Billion Transactions by 2031 Globally, as B2B Agentic Use Accelerates by 19,000%
Hampshire, UK – 25th August 2026: A new study by global tech strategists Juniper Research has found that the number of agentic commerce transactions globally across B2B and B2C use cases will reach 120 billion annually by 2031; up from around 620 million in 2026. This extraordinary growth of over 19,000% reflects the emergence of agentic commerce as a genuine mainstream market. Agentic commerce is where AI agents autonomously make purchase decisions and eCommerce transactions on a user’s behalf.
Cross-border Remittances to Reach $635 Billion by 2030, as Market Growth Tapers
Hampshire, UK - 17th August 2026: A new study by global tech strategists Juniper Research has found that the global remittance market is forecast to reach $634.5 billion in 2030; growing 9.6% from $578.9 billion in 2026. This represents a slowdown from the previous five years, when remittances grew 19%; driven by the post-COVID rebound. This deceleration reflects migrants’ income and sending capacity falling due to weak GDP growth and high inflation in originating economies.
Business RCS Messages to Hit 485 Billion by 2030, as Migration from SMS for Authentication Dominates Traffic
Hampshire, UK – 18th August 2026: A new study by global tech strategists Juniper Research has found the number of business rich communication services (RCS) messages will exceed 485 billion globally by 2030, from 125 billion in 2026; representing impressive growth of 286%. The research identified growth of RCS, including its support on Apple devices announced in 2024, as driving adoption.
Conversational AI Usage to Surge by 88% Globally by 2030; Driven by Rich Media Channels
Hampshire, UK – 11th August 2026: A recent study by global tech strategists Juniper Research has found that growth in the conversational AI market is being driven by rich media channels, such as Rich Communication Services (RCS), and Over-The-Top (OTT) channels, such as WhatsApp. The number of users accessing messaging chatbots via these channels will grow 88% over the next five years; from under 1 billion in 2026 to almost 1.9 billion by 2030.
Chargeback Requests to Surge to 616 Million Globally by 2031; Driving Demand for Automated Chargeback Management Solutions
Hampshire, UK – 10th August 2026: New research from global tech strategists Juniper Research has found that the number of chargebacks requested by cardholders will rise to 616 million by 2031; representing growth of over 50%. This increase is driven by heightened consumer awareness of chargebacks through social media, and rising cases of deliberate friendly fraud. The report identified that this surge in volume is driving merchants to automation.
Contact-free Payments Become the Default as Contactless Transactions Exceed $32 Trillion Globally by 2031
Hampshire, UK – 3rd August 2026: A trio of new studies (Contactless Payments, Digital Ticketing, and QR Code Payments) from global tech strategists Juniper Research has found that the value of global payments made via QR codes, digital ticketing, and near-field communication (NFC) will reach $32.2 trillion by 2031. Rising from $17.3 trillion in 2026, the overall market will grow by an impressive 86%; split by: Digital ticketing – 126.7% Contactless payments – 90.2% QR code payments – 66.7%.
VLEO Satellites: Global Investment to Near $10 Billion by 2031; Driven by Falling Launch Costs
Hampshire, UK – 28th July 2026: A new study by global tech strategists Juniper Research has found that global investment in Very Low Earth Orbit (VLEO) satellites will reach nearly $10 billion by 2031; rising from $5.2 billion in 2026.
Beyond LEO: Why VLEO is Becoming the Next Growth Market
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Juniper Research Identifies Syniverse, BICS, and iBASIS as Leaders in the IPX Market
Hampshire, UK – 27th July 2026: A new study by global tech strategists Juniper Research has ranked Syniverse as the global leader in IP Exchange (IPX), followed closely by BICS and iBASIS. Syniverse has built leadership in the market via its extensive IPX footprint and interconnect with mobile network operators around the world. Furthermore, the company has established itself as an early leader in key areas such as satellite interconnect and 5G Standalone (SA) roaming.