CWT
Online/Digital
CWT (formerly Carlson Wagonlit Travel) is a travel management company that manages business travel, meetings, incentives, conferencing, exhibitions, and handles event management.
Headquartered in Minneapolis, Minnesota, the company reported US$23 billion in total transaction volume in 2018. It is ranked 5th on the list of top earning travel companies published by Travel Weekly. Source
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Media Outlet details
| Scope | National |
|---|---|
| Language | English, French |
| Country | United States of America |
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Recent Articles
Search ArticlesBTN Government Travel Summit
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Ahead of the curve: Preparing for customer authentication (SCA) in business travel
Strong customer authentication (SCA) is likely something that you are already familiar with. Think about logging onto a website or having to reset a password where you receive a one-time password on your mobile device; That’s SCA. It is becoming more broadly used in e-commerce and is now being legally mandated for some payment types. According to Allied Market Research – and, possibly spurned by the pandemic – there has been a surge in demand for alternatives to cash payments.
Amway, a global leader in health, beauty and home care products, had a fragmented travel program: Each of its 11 markets in the Asia Pacific region had its own travel policy and service provider. This meant that they had little to no visibility on where, when, and on what they were spending on for their business travel in the region.
Powering up for change: CWT and npower work together to implement new operational structure
Energy group’s total travel operating costs for the year ending December 2017 are down 24 per cent compared with 2016 – despite a 2 per cent increase in transactions Travellers embrace change and exceed the target of 90 per cent, with 95 per cent of eligible bookings now being made online As part of a company-wide cost-cutting exercise, npower’s travel team was asked to find 20-30 per cent savings.
BTN Business Travel Tech Talk London
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Amex GBT Completes Acquisition of CWT
Welcoming CWT customers to Amex GBT will unlock unrivaled choice, value and experiences. Transaction expected to create significant shareholder value with approximately $155 million of annual run-rate identified synergies within 3 years. New York, NY – September 2 2025 – American Express Global Business Travel, which is operated by Global Business Travel Group, Inc.
From Friction to Flow
A large North American financial institution with an annual travel spend of $50 million faced growing employee dissatisfaction with their online booking tool (OBT) for corporate travel. The OBT was outdated and cumbersome, lacking the modern user interface and integrated communication features that travelers had come to expect.
CSRD and Sustainable Aviation Fuel: A Strategic Approach
Sustainable Aviation Fuel (SAF) and the incoming European Union Corporate Sustainability Reporting Directive (CSRD) are both hot topics in the ESG space. And they cross over more than you might think. Regardless of discussion around exactly when CSRD will go into effect and how EU member states will transpose the regulation, CSRD is a huge piece of ESG legislation requiring organization-wide preparation.
Hotel bookings? Why they matter so much!
We know that many business travelers have booked outside of company channels at least once in the past year. But, why do travelers book elsewhere? Hotel loyalty points? Better pricing? Convenience? Four reasons why non-compliance with travel policies is a problem? 1. It’s a budget buster 15% of travel over-spend can be reduced by enforcing your policies 2. It wastes time The average time a travel buyer dedicates to reconciling travel and expense data each month? 40 hours. 3.
Upwardly Mobile: How travel managers and TMCs can co-create the future of business travel
“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change,” said Charles Darwin — who knew a thing or two about evolution. This is especially true in corporate travel. The modern travel manager is a far cry from their counterpart of a decade ago.