NORFOLK — Monique Ketteler, the Print Services Coordinator at Northeast Community College, has honed her craft for the past 15 years ensuring that all mail and products at the college are of the upmost quality. Based in Union 73, the Northeast Print Shop works in conjunction with the college book and apparel store, The Hawk Shop. The shop produces various products, including yard signs, apparel, stickers, clothing, posters and bindings for textbooks.