Post & Parcel

Following several days of discussions between management and the unions, and in particular the bilateral talks between CEO Chris Peeters and the union representatives, an agreement was reached today, taking into account its impact on employees, operational requirements and the company’s financial situation. The transformation plan remains in place and will be rolled out gradually.

Royal Mail has today reached agreement with the Communication Workers Union (CWU) on the deployment of Universal Service reform. The agreement also includes a pay rise and a series of enhanced terms and conditions for delivery and processing CWU-grade colleagues who joined on or after 1 December 2022. The CWU will shortly issue a consultative ballot.

The Q2 2026 results for the DHL Hong Kong Air Trade Leading Index (DTI) have been published. This quarterly survey,  aims to provide a comprehensive outlook on the air trade market and its underlying trends. Key highlights of Q2 2026 include: The overall Air Trade Index rebounded in Q2 2026, reaching its strongest level since Q4 2024.

DHL Freight has introduced an optimised Road Freight Product Portfolio for its customers. The updated portfolio establishes a clearly differentiated structure of three core products – DHL Road Freight Standard, DHL Road Freight Priority and DHL Road Freight Direct – providing a clear value proposition and supporting consistent execution across DHL Freight’s European network.

The Philippine Postal Corporation (PHLPost) has announced the full resumption of its acceptance of letters and parcels bound for the United States starting April 13, 2026, following system upgrades to meet new US Customs requirements. This marks the full restoration of services, after PHLPost earlier resumed US-bound shipments with certain limitations.

The announcement marks a commitment from UPS to continue to invest in RFID, building on the more than $100 million it has invested to date to develop and implement the technology. “We’re lighting up customers’ supply chains in real time with RFID, enabling precise tracking, faster insights, a smarter network and smarter packages,” said Matt Guffey, Executive Vice President and Chief Commercial and Strategy Officer.

FedEx Corp. today announced that John Dietrich will step down as executive vice president and chief financial officer on June 1 upon successful completion of the spin-off of FedEx Freight into a new publicly traded company. He will remain with the company until July 31. Claude Russ, FedEx enterprise vice president, Finance will serve as interim CFO, effective June 1, as the company conducts a comprehensive internal and external search for a successor.

Growing consumer expectations around delivery performance are placing increased pressure on online fulfilment and parcel delivery services, according to research from Whistl. The study reveals that damaged or missing items, along with missed deliveries, remain the most common pain points for consumers. In addition, the quality of customer support plays a critical role in shaping the overall fulfilment and delivery experience.

The latest Office for National Statistics (ONS) Business Insights survey reveals a huge surge in concern about the impact of global conflict among transport & storage sector businesses. International delivery specialist Parcelhero says the Iran war has created a record spike in the number of businesses reporting concerns.

The DHL Group today announced a major expansion of its sustainable aviation fuel (SAF)* collaboration with IAG Cargo, the cargo handling division of International Airlines Group (IAG). The new five‑year agreement, together with a previous 2025 renewal, will enable approximately 240 million liters of SAF uplifted at London Heathrow Airport and reduce the lifecycle greenhouse gas emissions of DHL Express cargo transported on British Airways flights.