A new AI capability that delivers analysis-ready Media Intelligence. More than just a product launch, this is a shift in how communications teams monitor, understand and act on media coverage.
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Rollouts bring experimentation and scheduling directly into your admin. With Rollouts, you can: Save theme changes and schedule them to go live at a specific date and time. Set an end date for limited-time events like flash sales and your store automatically reverts when the promotion ends. Run an A/B test to compare your changes against your current theme with real traffic, review the impact on conversions, and select the winning version.
Now, when creating a Discount tile in the Smart Grid editor, you can select from available discount codes using a drop down instead of manually typing them, reducing typos, mismatches, and failed tiles. Each tile is now directly linked to a valid discount code from Admin, ensuring the correct logic, eligibility rules, and values are applied instantly at checkout.
Sidekick can now create customers and companies for you. Describe what you need in plain language, and Sidekick fills out the forms automatically. What you can do: - Quick customer creation — "Create a customer named John Smith with email john@example.com and tag VIP" - B2B company setup — "Create Acme Corp company located at 1234 Holland Drive in Toronto with net-30 terms" Any field on the customer or company creation form can be filled conversationally through Sidekick. New Sidekick
Shopify POS 10.20 introduces a complete inventory transfers workflow to the POS device. Retail staff can now fulfill (outgoing) and receive (incoming) inventory transfers between locations natively—no need to rely solely on Shopify Admin or external apps. Staff can now pick, pack and send shipments using Outgoing Transfers under the Orders tab. Verify and receive incoming shipments under the Products tab.
Starting Jan 28th, we're updating chargeback rate calculations across all of Shopify, including your admin dashboard, analytics, and notifications, to provide a more complete and consistent view of your chargeback risk. What's Changing The updated chargeback rate metric now includes all disputes, including those resolved through programs like Visa's Rapid Dispute Resolution (RDR). This gives you a fuller picture of your chargeback activity and helps you track risk more accurately.
Starting January 13, 2026, we're updating how Shopify handles Liquid code in your theme files. This happens automatically in the background to make your theme code more reliable. Your store will continue working exactly as it does now—nothing about your storefront will change. You don't need to do anything. If you edit your theme files, you might notice a small comment added to some files explaining what we updated. These comments are for informational purposes only.
Understanding why customers return products is key to improving your business. We've enhanced return reasons to give you richer, more actionable data about every return. What's new When processing returns, you'll now see suggested return reasons that are specific to the product being returned. Instead of generic options, you'll get relevant choices for each product category, like "Too big" or "Too small" for apparel, or "Taste," "Style," and "Weight" for items where those attributes matter.
Managing inventory should be straightforward. Now, inventory transfers give you more control: Edit shipments anytime: Add, remove, or adjust items in a shipment—even after it’s in transit or received. Fix mistakes or update shipments as your plans change. Receive inventory without providing an origin: Leave the origin blank to record stock from sources outside Shopify—like purchase order suppliers, or unexpected deliveries.
Free Free Based in United States Use directly in Shopify admin 2.5 (17) Fraud Control provides you with the tools to automate fraud operations and maximize revenue. Understand your store's fraud risk with analytics, such as acceptance and high-risk order rates. Fraud Control will recommend predefined rules or you can create custom rules to block known fraudsters in the checkout before they become orders. Fraud Control provides you with the tools to automate fraud operations and maximize revenue.
The redesigned dispute evidence form in Shopify admin helps merchants save time and win more chargebacks by simplifying evidence submission and strengthening their defense.