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Recent Articles
Search ArticlesAustralia's first heritage-listed payphone commemorated as free calls reach 120 million in five years
A Telstra payphone in Narooma, on the NSW South Coast, has been officially added to the National Trust of Australia (NSW) Register, recognised for its cultural and social significance and the role it played in keeping the community connected during the 2019-20 Black Summer bushfires. It arrives as we mark five years since standard national and mobile calls from our payphones were made free, in August 2021. Since then, Australians have made close to 120 million free calls.
Why Aussies are calling scammers and getting caught out
You know the warning signs. You steer clear of the dodgy link, and you let calls from unknown numbers ring out. But what if the scammer convinces you to call them instead? That’s the trap at the heart of a growing wave of callback scams. They arrive disguised as more unwanted admin: a suspicious purchase, an unpaid invoice, a failed subscription payment or unusual banking activity. The message gives you a number to call if something doesn’t look right.
Helping customers transition from USO Satellite services
For many customers in remote Australia, the home phone has been a dependable connection to family, friends and essential services for years. The technology behind some of those services is now ageing, so we’re preparing for the next chapter: moving customers from older Universal Service Obligation (USO) satellite services to newer technology, one property at a time.
Mandated Mobile Roaming: Separating Fact from Fiction
Every day, regional Australians rely on connectivity to run businesses, keep in touch with family and access essential services. That's why the debate matters. The question isn't whether regional Australia deserves those outcomes. It's how best to deliver them. First, what is mandated mobile roaming? Mandated mobile roaming would require mobile providers to give customers of other networks access to their coverage when they move outside their own provider's footprint.
iPhone Duo - Coming Soon
You can use your current eligible service with this device. You can use your current eligible service with this device. If you buy this device outright, you can transfer your SIM to use your current plan with it. You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves. It costs $[buyoutAmount] to buy out your current device.
Telstra to Offer iPhone Duo, iPhone 18 Pro, iPhone 18 Pro Max, Apple Watch Series 12, Apple Watch Ultra 4, and AirPods 5
Apple Intelligence is available with Siri settings and device language set to Chinese (simplified), Chinese (traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish, Turkish, or Vietnamese. Some features may not be available in all regions or languages. Some devices may not be available in all regions. Siri AI is rolling out in beta with iOS 27 and requires an Apple Intelligence-enabled device set to a supported language.
Apple iPhone 18 Pro
You can use your current eligible service with this device. You can use your current eligible service with this device. If you buy this device outright, you can transfer your SIM to use your current plan with it. You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves. It costs $[buyoutAmount] to buy out your current device.
Unlock 6 awesome Apple Watch features with Telstra Watch Plan
Activating Telstra Watch Plan with Apple Watch is one small step towards their digital independence (and probably one giant leap for your peace of mind). But knowing how everything works is hands down the best way to ease your worries. Before your child zooms off into the world with their shiny new wrist‑sidekick, spend some time with them learning about how Telstra Watch Plan and Apple Watch work together. Think of this as smartwatch bootcamp - so you're both ready for this.
How we’re building a more connected, inclusive and sustainable future
Sustainability is a key enabler of our Connected Future 30 strategy. This year's sustainability reporting suite shows the progress our teams and partners are making to strengthen trust, support more Australians to participate in the digital world, respect human rights and reduce our environmental impact. What did we achieve in FY26?
Play for your chance to win a McDonald's prize
A little luck could go a long way. Telstra Plus members can play weekly 11am – 4pm AET (Mon-Sun) for the chance to win McDonald's® favourites or bonus Telstra Plus points, exclusively in the My Telstra app. Eligibility criteria apply to join Telstra Plus. Must be a Telstra Plus member with the MyMacca’s® app installed and an active MyMacca’s account. Open 26 Aug to 18 Oct 2026. Play between 11am-4pm AET daily. One entry per week (Mon-Sun).