Wirefly

Metro by T-Mobile is spicing up its weekly T-Mobile Tuesdays perks with a new collaboration, this time partnering with Tajín for a limited-edition giveaway. According to T-Mobile’s announcement, customers can stop by their local Metro store on Tuesday, September 15 to pick up a limited-edition Tajín-branded bundle that includes a mini Tajín bottle, a handcrafted Tajín holder, a handcrafted coin pouch, and a handcrafted wrist lanyard, while supplies last.

As severe flash flooding continues to hit the Nepal-Tibet border region, T-Mobile is waiving a set of international charges meant to make it easier for affected families to stay in touch. For customers in the US, that means free international and long-distance calls and texts made from the US to Nepal and China. For T-Mobile customers who happen to be roaming in Nepal or China right now, the carrier is waiving charges for calls, texts, and data roaming as well.

Metro by T-Mobile is kicking off the back-to-school season with a partnership aimed squarely at parents who just handed their kid a phone and are now wondering what happens next. The Un-carrier's prepaid brand has teamed up with digital safety expert, author, and creator Cathy Pedrayes — known to millions across social media as the "Mom Friend" — to help families feel prepared instead of overwhelmed as the school year kicks off.

Google is rolling out a new Android safety feature meant to help people avoid one of the more unsettling types of phone scams: calls that appear to come from someone they know. Instead of focusing on unknown spam numbers, this one targets calls that look like they’re coming from a saved contact but may actually be a scammer spoofing that number. According to Google, the new “fake call detection” feature works when both people are using Phone by Google.

If you’re shopping for a new Samsung phone and don’t want to spend flagship money, the Galaxy A37 5G just got a wider rollout through T-Mobile and Metro by T-Mobile. Samsung’s new A-series device is being positioned as a practical choice for people who want a bigger screen, better photos in darker settings, and battery life that can keep up with daily use. As reported by T-Mobile, postpaid customers can get the Galaxy A37 5G free with a new line, or save up to $300 with a trade-in on most plans.

Some T-Mobile customers are reporting an odd problem: they are getting trade-in confirmation emails for phones they do not recognize. In several cases, the messages appear to reference devices that were never tied to the recipient’s account at all. As reported by The Mobile Report, the emails are legitimate T-Mobile notifications and are being sent from the company’s usual no-reply address.

One of the frustrations of owning a smartphone is knowing that a single mishap (a drop from your pocket, a stolen phone, or a system malfunction) can cost you hundreds of dollars in repairs or replacement. Now, Total Wireless is trying to ease that stress with a new protective plan that covers the kinds of real-world problems people actually face with their devices.

T-Mobile shoppers looking to finance a new tablet or smartwatch will now be spreading those payments over three years instead of two. The carrier quietly rolled out 36-month payment plans for wearables and tablets this past weekend, ending its longtime practice of offering shorter financing options than its competitors. According to The Mobile Report, every smartwatch and tablet currently available on T-Mobile's website now comes with a 36-month installment option.

Verizon is losing customers, and the company's new CEO might be looking at the wrong problem. Despite aggressive "bring us your bill and we'll beat it" campaigns, longtime users say money isn't what's driving them away—it's the network itself. A longtime customer who recently jumped to T-Mobile shared on Reddit that Verizon sent them a win-back offer, but the issue wasn't pricing—it was unreliable 5G service that constantly disappointed them, according to PhoneArena.

AT&T has taken T-Mobile to court over its new carrier-switching tool, claiming the feature illegally breaks into its systems and steals customer information. The lawsuit targets T-Mobile's "Switching Made Easy" feature in the T-Life app, which promises to help AT&T and Verizon customers jump ship in just 15 minutes. According to PhoneArena, AT&T filed the lawsuit on November 20, the same day T-Mobile launched the controversial tool.