Sudipta Majumdar, Ajitabh Kumar Dubey Abstract Motivation & productivity are among the most discussed topic in corporate world. There are large number of studies done on motivation & productivity and this is also true in context of telecom industry. Research work on workplace performance and motivation has been initiated by Elton Mayo at the Western Electric Hawthorne plant and Maslow’s need hierarchy theory. Post this there are various studies done in the area of motivation and productivity.
