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The hotel lobby serves as the central hub for any hotel, acting as the nerve center for various guest activities. Here, visitors arrive to check in or check out, but in this new era of hospitality, the lobby is so much more than this. From attracting the business leisure customer to creating the ultimate space of relaxation, the lobby is a multi-functional space, and hotel designers need to start getting creative with it.
Nowadays, travelers are seeking more than just a place to crash – they desire an all-encompassing hotel experience that prioritizes their well-being, providing refuge from the everyday hustle and bustle. In the past, indulging in genuine relaxation and rejuvenation was only feasible at specialized spa retreats, which were inaccessible to many due to their high costs.
Coming up in August 2023... Food & Beverage: Breakfast is King As always, hotels are looking to leverage their food & beverage operations to increase sales. One strategy being implemented is a greater emphasis on upselling. For example, a pastry chef might host a chocolate making class once a week. Or a chef might offer a signature dining experience in the hotel's most luxurious suite.
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