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Articles by Alex Feerst
A Natural History Of Trust & Safety
from the where-did-trust-&-safety-come-from dept In the beginning, there were harms. No, not yet. First, there’s an idea, a product, a company. You’ve made an app where people can express themselves in some way (text, images, videos, something else, some combo of them…) and with some ingenious and distinctive features (everything is ephemeral… or permanent … or upside down … or run through a filter … you get the idea). Congratulations.
A Natural History of Trust & Safety
In the beginning, there were harms. No, not yet. First, there's an idea, a product, a company. You've made an app where people can express themselves in some way (text, images, videos, something else, some combo of them...) and with some ingenious and distinctive features (everything is ephemeral... or permanent ... or upside down ... or run through a filter ... you get the idea). Congratulations. You've raised some money and are gardening the community and it grows.
The Use of AI in Online Content Moderation
Executive Summary This report explores the role of artificial intelligence (AI) in social media content moderation.
Seeing Like a Social Media Company
In October of last year, Senator Elizabeth Warren posted an ad on Facebook which included the false statement that Mark Zuckerberg supported President Trump. Hoping to focus attention on the platform’s lack of fact checking, Warren explained, “What Zuckerberg has done is given Donald Trump free rein to lie on his platform—and then to pay Facebook gobs of money to push out their lies to American voters.
Facebook's Filtering Policies Strike Nearly the Right Balance
Last October the Trump re-election campaign funded an ad on Facebook claiming that then–Vice President Joe Biden had threatened to withhold $1 billion of aid to Ukraine to end a corruption investigation of a company where Biden’s son was a board member. Biden asked that Facebook remove the ad; the company refused.
Your Speech, Their Rules: Meet the People Who Guard the Internet
When Facebook started 15 years ago, it didn’t set out to adjudicate the speech rights of 2.2 billion people. Twitter never asked to…
Implementing Transparency About Content Moderation
On February 2nd, Santa Clara University is hosting a gathering of tech platform companies to discuss how they actually handle content moderation questions. Many of the participants have written short essays about the questions that will be discussed at this event -- and over the next few weeks we'll be publishing many of those essays, including this one.
Medium’s Commitment to Net Neutrality
Yesterday afternoon Medium co-filed an amicus brief in support of net neutrality at the D.C. Circuit Court of Appeals. This brief is a joint effort with Automattic, Reddit, Squarespace, Yelp, and Twitter. We’re glad to be part of this group and proud of the brief. Net neutrality is crucial for our platform and our users. United States Telecom Association, et al. v. FCC and USA. It’s basically a bundle of cases brought by various broadband providers. They’re suing the FCC. Why are they suing the FCC?
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