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Articles by Alistair Sergeant
How Can Automation Improve the Student Experience?
Technology has transformed our society in many ways and one of the most predominant is by enabling instant access to information and services, no matter the time of day. As such, students, who are largely digital natives, expect their university experience to adhere to the efficiencies they encounter in their everyday lives.
Robotic Process Automation
Technology has transformed our society in many ways and one of the most predominant is by enabling instant access to information and services, no matter…
Creative prison or Creative paradise?
Andy Haldane is the Bank of England’s chief economist. In a recent speech he gave online to the Engaging Business Summit, he stated correctly that the pandemic had “re-shaped our working lives, our economic contributions and our well-being”. Andy Haldane is the Bank of England’s chief economist. In a recent speech he gave online to the Engaging Business Summit, he stated correctly that the pandemic had “re-shaped our working lives, our economic contributions and our well-being”.
It's time to embrace technology
Former Dragon Den’s star Piers Linney explains why digital is the way forward in a post-pandemic world as he teamed up with Vodafone’s V-Hub Support platform to help small businesses get back on their feet Piers Linney explained why connectivity and technology are the “oxygen” for businesses to thrive, encouraging them to embrace digital platforms in a wave of change amid the coronavirus pandemic “When it comes to speeding up digital transformation you’ve got to think about how you reach out...
Reinventing the workplace for employee safety post-COVID
As lockdown eases and restrictions begin to be lifted, many businesses will be considering how best to bring employees back into the physical office. As lockdown eases and restrictions begin to be lifted, many businesses will be considering how best to bring employees back into the physical office.
The human element of digital change
Children used to play outside with friends, get muddy, eat worms and yet they somehow managed to survive. Children used to play outside with friends, get muddy, eat worms and yet they somehow managed to survive.
Two more major high street casualties have been added to the list
Links of London and Pizza Express are the latest additions to the high street 'deaths' list. What do their failures tell us about what kinds of businesses will survive this period? Just this week, the UK faces the news of the decline of another two high street retailers. The first, purveyors of middle-market jewellery, Links of London has gone into administration. The second, chain food joint, Pizza Express is predicted to follow very soon.
Meet the couple run SME that might save the travel agent sector
Many of us thought that Thomas Cook's demise would signal the end of travel agent stores on our high streets. But then independent travel business, Hays Travel swept up their 555 stores and thousands of their staff members. When trans-national package holiday agent, Thomas Cook, collapsed last month, the press was awash with tales of misery and paralysis from as many as 150,000 UK customers who were left stranded in various holiday locations.
Why digital transformation starts with people, not tech
No matter how advanced technology becomes, the reality is that it has all been designed and developed by people. As businesses try to use technological advancements to stay competitive, it is critical that the human element of any digital transformation process doesn’t get overlooked. I’ll explain why… What is the ‘transformation process’? Digital transformation sounds tricky, let’s break it down.
The Human Element Of Digital Change
Businesses are increasingly having to modify their organisational capabilities to adapt to the evolving digital technology which surrounds them. For many, digital projects are failing; the speed of digital transformation is alienating the essential human interaction and cultural change required to make projects a success. Bring back the humans According to the latest statistics, 88% of digital transformation projects fail and there is a reason for that.
Meet Team BRIT: A business that's diversifying the motorsports sector
What makes a business resonate with consumers these days? With social impact businesses 'in vogue', we discovered Team BRIT, a business that's making motorsports more inclusive by helping disabled drivers hit the track. Out of all the industries out there, the world of motor racing, one could argue, is the most elitist and non-diverse in the world.
Fighting plastics pollution? Let’s start with one reusable bottle
Plastics pollution is poisoning our earth. But there are many reusable alternatives consumers can turn to instead. Ocean Bottle founder, Will Pearson tells us why his reusable brand stands out from the rest. In an age of environmental awakening and the viral powers of social media, how can businesses be a force for real, and genuine impact? For some, it’s about a groundbreaking business idea. But for others, it’s about a simple yet effective business mission that cuts through the noise.
How to ratchet up the emotions in your social media videos - Real Business
For SMEs, it’s time to get strategic about the emotions behind – and evoked by – your social media videos. Regardless of what your company sells, the people who buy from you are doing so for highly emotional reasons. This isn’t just for the “feel good” stuff like fast cars, vacation spots and the latest fashions, but across the board. A 2018 Harvard University study found a whopping 95% of purchasing decisions are made in the subconscious mind, driven by emotional rather than logical factors.
Mental health in the workplace: How to discuss it as an employer
Workplace mental health is one of the last taboos around. Ensure you as the employer open up the discussion and listen to conversations around it. Everyone has mental health that needs protecting, but problems can arise when we focus too much on statistics. Often, we hear figures like ‘1 in 4 people will experience a mental health problem in their lifetime’. While it’s important to communicate how common mental health problems are, these figures can also be seen as othering.
How is the insurance sector responding to digital change?
The exponential growth of cost comparison sites has completely transformed the insurance sector over the past decade, making it easy for consumers to switch to the provider offering the best product at the lowest cost. Loyalty between customers and providers is no longer what it used to be For insurance firms struggling to keep pace, a clear and effective digital transformation strategy will be essential in driving growth and competitive advantage.
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