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When designing a product, website, platform, or other experience, consider these three tips to ensure the best usability for your customers. 1. Don’t skip the research Understanding customers and their challenges leads to creating the best product. The development team should list the information and customer access that is available and create a plan that helps support ongoing research.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
