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Two-echelon distribution systems with an intermediate urban consolidation centre are one of the key innovations proposed in city logistics. We focus on a business-to-business context in which urban retailers are delivered by suppliers via such a city hub. Specifically, we investigate the benefits of simultaneously optimising routing decisions from the Urban Consolidation Center and inventory decisions at the retailers.
Abstract Humans still play an essential role in performing tasks in warehouses, although automation and digitalisation are increasing. Academic literature on order picking focuses on optimising processes and increasing production. Yet, human factors are getting more attention in recent literature. Many studies are devoted to the physical human factors, fewer to the psychosocial ones.
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