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Mergers aren't driven by CEOs looking to grow; rather, members themselves participate in a democratic process. Credit/AdobeStock Credit unions are and always have been based on the principles that members know best what they want and need from their financial institutions. Members have the right to create those institutions through the boards they elect and leadership teams they hire. This is the critical differentiating characteristic of credit unions. Members are not customers; they are owners.
Strategic alignment should be viewed not as a destination, but more as a regular practice along your journey. Credit/AdobeStock Nothing frustrates a CEO more than having an executive team that is strategically, operationally and culturally divided. A Harvard Business Review study, "The New Game Plan for Strategic Planning," found that 84% of respondents ranked "management alignment" as the most important task. However, just 41% indicated their organization performed well in that area.
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