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Articles by April Ales
Ten Tips for Protecting Your Credit Union and Its Members From Check Fraud
5 minutes 5 suggestions each for your institution and the people it serves Fraud has become more of a factor for consumers and businesses alike, especially check fraud. Several recent media reports have incorrectly positioned the process of sending checks via postal mail as unsafe. Despite those reports, checks are still a secure form of payment and one of the safest ways to send money. Checking fraud typically takes three forms: Altered checks.
NextGen Know-How: How to Write an Effective, Meaningful Performance Evaluation
4 minutes Follow these six guidelines to ensure your next round of employee evaluations are engaging and productive for everyone involved. Performance evaluations are one of the most dreaded practices in any organization. Employees fear them because they don’t know what to expect, and managers often avoid them because they feel ill-prepared. Evaluations take time, effort and planning, and many managers feel they don’t have the time.
Tech Time: FFIEC’s Revised Architecture, Infrastructure and Operations Booklet
5 minutes Updated IT guidance emphasizes importance of governance, security and a clear strategy. In June of 2021, the Federal Financial Institutions Examination Council released an updated technology handbook that focuses on architecture, infrastructure and operations. The “Architecture, Infrastructure, and Operations” booklet (referred to as AIO) is one of a series that comprise the larger IT handbook.
Leadership Matters: Good Leaders Don’t Play Favorites
Being a leader has certain similarities to being a parent. As a parent, you love all your children equally. Yet you still must work to avoid the appearance of playing favorites and make sure you devote equal time and attention to each child. When leading a team in the workplace, whether you’re a CEO or a middle manager, you face the same type of challenge. Favoring one employee over others for factors unrelated to performance creates havoc on a team, but leaders commonly fail in this basic area.
NextGen Know-How: Taking Action
5 minutes A framework for achieving exceptional results You've probably spent some time over the past few months creating your business plan to achieve the organizational strategic plan. Planning is an important component of achieving goals. You have to know where you want to go in order to make it happen. But how do you dust off your well-crafted plan and actually put it into action? Many leaders confuse being busy with being productive.
Employee Engagement & Satisfaction Done Right
9 minutes I love working at Consumers Credit Union. We hire extremely talented individuals and have great team synergy in every office and department. Members love us and trust us.
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