How a little nudge from a book made one employee do the unthinkable When Tilman walked into my office, he was smiling from ear to ear. He was the head of web design at my digital marketing company, and by his smile, I could tell that something had happened. Tilman is a designer through and through. He sports a big bushy beard around his boyish smile and his uniform is bright, colorful hoodies. He likes colors, playing games, and stimulating the development of his employees.
