It is always a challenge to promote library eResources to the public. Myth 1: Staff know all about libraries eResources products. Strategy 1: A structured training program for all the staff We discovered that if staff did not have enough knowledge about the eResources products, they would not direct the patrons to them. Every staff in the frontline contact with the public needs to be well equipped. A well designed training program for the staff is the foremost strategy in marketing our eResources.
