Original Research The effectiveness of a performance management system at a South African public hospital in Cape Town Baxolele Tyokwe, Visvanathan Naicker Africa’s Public Service Delivery & Performance Review | Vol 9, No 1 | a498 | DOI: https://doi.org/10.4102/apsdpr.v9i1.498 | © 2021 Baxolele Tyokwe, Visvanathan Naicker | This work is licensed under CC Attribution 4.0 Submitted: 21 September 2020 | Published: 12 May 2021 About the author(s) Baxolele Tyokwe, Faculty of Business and...