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This post is cowritten with Harrison Hunter is the CTO and co-founder of MaestroQA. MaestroQA augments call center operations by empowering the quality assurance (QA) process and customer feedback analysis to increase customer satisfaction and drive operational efficiencies. They assist with operations such as QA reporting, coaching, workflow automations, and root cause analysis.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
