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Dragonfly Strategists CEO Caryl Helsel argues independent hotels should prioritize intuitive, connected technology that reduces screen time and frees staff to deliver genuine hospitality. Guests rarely remember the technology a hotel uses. They remember how the people made them feel. The best hotel technology isn’t the technology guests notice, it’s the technology that quietly enables employees to deliver exceptional service.
David Rochefort is the President of Graduate Hotels and oversees the brand and operations for all Graduate Hotels properties. Mr. Rochefort previously served as the Senior Vice President of Asset Management for Graduate Hotels. He joined AJ Capital Partners in 2014 to support the launch of Graduate and has played an instrumental role in the continued growth and management of the brand, since the beginning.
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