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It’s been a tough year for the retail industry. Even before the devastating impact of a shutdown economy due to COVID-19, the whispers of an "apocalypse" were rampant with many retailers, and wholesalers in particular, feeling the effects of Amazon.com, direct-to-consumer (D-to-C) growth, and the shrinking mall on their bottom line. In the current environment, retailers will need to find ways to do more with less — be it less employees, less time or less money.
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