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Articles by Chris Supangat
5 ways to improve the likelihood of Success in your Oracle HCM Implementation
The difference between a successful Oracle HCM implementation and a frustrating one is usually not the software alone – It is how quickly people can adopt it. For Oracle HCM Cloud customers, that challenge is ongoing as Oracle publishes readiness updates each release so customers can stay current on new features, improvements, and upgrade planning.
AI Won’t Kill Digital Adoption—but it might expose those who never understood It
There’s a growing narrative circulating in enterprise software conversations: with the rise of AI, tools like Digital adoption platforms (DAPs) will become unnecessary. The argument usually goes like this – if AI can guide users, answer questions, and automate workflows, why would anyone need step-by-step guidance layered on top? It’s a compelling soundbite. It’s also incomplete. Yes, AI is fundamentally changing how users interact with software.
5 ways to improve the likelihood of Success in your Oracle ERP Implementation
A successful ERP implementation is not just about getting the system live. It is about getting people productive quickly, supporting them through change, and helping the organization keep pace with a cloud application that continues to evolve. Oracle’s ERP readiness resources are designed to keep customers informed about features, improvements, announcements, and upgrade planning, and Oracle’s ERP team describes quarterly updates as a source of continuous innovation.
Using AI in Oracle Guided Learning to develop and refine guides
For end-user enablement, change management and training teams, the AI Assistant in Oracle Guided Learning should be viewed as a practical tool for greater efficiency. Its value is not simply in adding AI to the workflow but how AI will help teams create content faster, improve content quality, reduce manual effort, and spend less time on repetitive tasks. Enablement teams are often under pressure to support change quickly.
Announcing Oracle Guided Learning for Siebel
Oracle Guided Learning is now able to be embedded into Siebel CRM to enable faster, higher user adoption and productivity. Siebel CRM continues to be an excellent, highly flexible, mission-critical Enterprise CRM solution to manage key business operational data. Siebel CRM continues to innovate, bringing new updates and functionality for increased process efficiency and value. Ensuring end users are using the Siebel platform effectively is always an ongoing challenge.
How Oracle Guided Learning helps you to reduce user errors - example use cases
Find out more on our website A significant number of our customers are using Oracle Guided Learning to help reduce of errors they have to service and/or amend as an outcome of the varying ability of their business users (employees, customers, suppliers) to populate and follow their business processes. In this post, we look at some examples of what their challenges were and how they resolved them using Oracle Guided Learning.
User adoption isn’t a one time event - why leaders rely on DAP continously
When organizations implement new technology or update existing business processes, the assumption is often that a single push for user adoption, typically during rollout or training will suffice. But seasoned leaders know that adoption, just like training, is not a one-off activity. In fact, it’s a continuous journey that supports agility, productivity, and efficiency within the organization and it’s people (employees, customers and suppliers). Change is a constant in every organization.
How to master Selectors: A guide to picking the perfect web element
Whether you’re building product tours, onboarding guides, or Tooltips using Oracle Guided Learning or any Digital Adoption Platform, understanding CSS selectors is the key to creating resilient, effective guides. This blog and our resources will articulate how you can understand CSS selectors to create the impactful guides you want. What is a CSS Selector and what is its relationship to Digital Adoption Platforms? A CSS selector is a pattern used to select and identify HTML elements within a page.
Providing page level assistance for your users
In today’s digital landscape, delivering a seamless user experience is crucial to the success of any application. Administrators are increasingly looking for ways to assist users right at the point of need – right on the page where they’re working. With Oracle’s robust solutions like Oracle Guided Learning and Oracle Guided Journeys, providing page-level assistance has never been more accessible or customizable.
Why Oracle Guided Learning (OGL) remains essential with the new Ask Oracle Home Page
Ask Oracle, Oracle’s new home page for Fusion Applications represents a significant step forward in simplifying user navigation and improving overall user experience. The modernized design offers streamlined access to key activities and core features, reflecting Oracle’s ongoing investment in usability and efficiency.
Prepare, Deploy and Succeed with AI Adoption
Maximise your AI success – prepare, deploy and succeed with AI Adoption. Adopting artificial intelligence (AI) isn’t just about implementing new technology—it’s about empowering your business to transform processes, innovate faster, and deliver better experiences for your customers. Whether you’re just beginning your journey or advancing existing AI capabilities, the right learning opportunities and tools can help your business maximize AI success.
OGL Insider: Hotspots - user insights
Guided Learning Product Management, CSS OU Services Delivery Principal Product Management, Guided Learning, Customer Success Services Text Size 100%: Preface: Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
The Insider – “Oracle Guided Learning for Third Party Applications”
Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
OGL Insider: Automation - Quick Guide Builder
Guided Learning Product Management, CSS OU Services Delivery Principal Product Management, Guided Learning, Customer Success Services Text Size 100%: Preface: Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
The Insider - Oracle Guided Learning is compatible with Redwood VBS Pages
Preface: Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
OGL Insider: Personalization – Be relevant when applying guidance and communicating change
Preface: Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
The Insider - Automation - Automated Machine Translation
Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
Intelligent Recommendations
Authors: Chris Supangat (Principal Guided Learning Product Management, CSS Platform) Preface: Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.
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