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While it is well known that organizational routines guide actions in practice, the prospective dimension of this guiding function remains underexplored. We examine the prospective dimension of routines through an ethnographic study of Scrum software development teams. Our findings show how actors continuously (re)create a tentative realm of possible paths in what we refer to as provisional directionality.
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INTRODUCTION On March 16th, 2020, restaurant ‘Nolla’ called and said they had to cancel reservations as they were no longer able to keep up their operations. They told me that they would figure something out during – what they believed – would be a short closure. The call, however, was followed by a lengthy and unexpected lock-down that hit them by surprise.
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