A Full, Modern Cision Replacement
Muck Rack is the trusted long-term partner PR pros and journalists rely on—offering a complete PR Software platform, accurate data, and responsive support to help them thrive in a fast-changing media landscape.
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Cision | |
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| Accurate media database (according to customers) |
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| Easy to use (according to customers) |
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| Podcast monitoring included, not added on, with select Muck Rack plans | |
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| Media monitoring across digital, broadcast, and print | |
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| In-platform pitching with easy follow-ups & pitch analytics | |
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| High-quality, responsive support (according to customers) |
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| Solutions and support for journalists | |
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| Social media listening | |
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| Real-time reporting and analytics to measure impact-like sentiment, share of voice, and reach. | |
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| Create branded newsletters and presentations to share coverage with stakeholders. | |
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Hear from our customers
A smarter, more connected way to manage PR
Static spreadsheets and clunky, inefficient systems can’t keep up with today’s media landscape.
Static spreadsheets and clunky, inefficient systems can’t keep up with today’s media landscape. Muck Rack’s all-in-one PR Software makes it easy for your entire team to collaborate, share information, engage with key media contacts and report on the value of your earned media.
Set up Alerts, track news, customize your feed and store your own notes to stay on top of journalists’ contact preferences, past pitches and stories, job changes, and other insights that will allow you to create more value with every interaction.
What Cision customers are saying
[Contacts] on the list don’t seem too happy to be on this list. Cision will tell you it’s your fault for contacting the wrong person. It’s not.
— Cision Customer in a G2 review
Horrifically bad value for money. We left. Unified cloud was 100% overhyped. Rolled out with unclear UX, broken features.
— Cision Customer in a G2 review
Cision is not updated regularly… Often the contact info for editors is not available or [doesn’t exist] I wouldn’t recommend using them.
— Cision Customer in a G2 review
Better data, better PR
Outdated data leads to missed opportunities
Muck Rack boasts the most precise database in the field, thanks to a blend of our proprietary technology and our in-house expertise.
More than just contact details, Muck Rack gives you the full context to engage in more meaningful relationship building, and effective media outreach. Our platform quickly scans millions of data points to help capture relevant content, and with our media monitoring tools, you can automatically track coverage and set Alerts for the topics, keywords, companies and competitors that matter to you.
PR Software in actionWhat Cision customers are saying
“The interface is not easy to use, and a lot of the features of the old version of Cision are either not currently available yet in CisionOne or just not user friendly, and so I've found overall that it takes much more time using CisionOne than it used to using the old interface”
Cision is not updated regularly… Often the contact info for editors is not available or [doesn’t exist] I wouldn’t recommend using them.
— Cision Customer in a G2 review
PR software powered by technology, backed by experts
PR is about relationships—so is our support.
As a Muck Rack client, you’ll not only have an account manager, customer support and direct access to our editorial team, you’ll also have a dedicated customer success manager assisting with onboarding and best practices. In-app messaging on every page means a human being is never more than a click away.
What Cision customers are saying
You really get what you pay for with Cision. The interface is cheap and clunky, they don’t monitor as many titles as you’ll need them to, the press lists are far from definitive and their customer service is poor. They’re great when you’re signing up, but good luck after that!
— Cision Customer in a G2 review
The product isn't what it used to be and the 70% renewal rate reflects it. Introducing yourself to a client or prospect who's heard it all before from the long, long line of predecessors makes your job difficult to establish any credibility or relationship.
— Cision Customer in a G2 review
The main problem with Cision is that it's no more than an asset being bought and sold.
— Cision Customer in a G2 review
