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Articles by Colin Boylan
Promoting Rural Education: The Role of the Society of the Provision of Education in Rural Australia (SPERA)
License Copyright (c) 2023 Colin Boylan This work is licensed under a Creative Commons Attribution 4.0 International License. Manuscripts submitted for publication should not have been published or submitted for publication elsewhere. It is the responsibility of authors to secure release of any copyright materials included in their manuscripts, and to provide written evidence of this to the editors. If accepted and published, papers become the copyright of the.
Audiographic Teleteaching in Pre-service Teacher Education
License Copyright (c) 2022 Colin Boylan, Don Squires, Alan Smith This work is licensed under a Creative Commons Attribution 4.0 International License. Manuscripts submitted for publication should not have been published or submitted for publication elsewhere. It is the responsibility of authors to secure release of any copyright materials included in their manuscripts, and to provide written evidence of this to the editors. If accepted and published, papers become the copyright of the.
Customer follow-up: The art of delightful customer service
Part of the ritual of eating a meal in a good restaurant is the waiter asking if you’re enjoying your food and if there is anything else they can get for you. Now, you might not think much about that particular restaurant practice – after all, it’s just a simple customer follow-up question shortly after your food has arrived. However, there are a few lessons in this simple example of customer service that are valuable for anyone who works in customer support.
The art of the follow-up and delightful customer service
Part of the familiar ritual of eating a meal in any good restaurant is the moment the waiter asks if you’re enjoying your food and whether there is anything else they can get for you. Now, you might not think much about that particular restaurant practice – after all, it’s just a simple follow-up question shortly after your food has arrived.
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