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The UK Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and HM Treasury (HMT) are seeking to reform the financial redress system to deliver greater predictability, consistency and efficiency in resolving consumer complaints. The proposed reforms mark a clear shift in approach, as part of both the UK government's and FCA's growth agendas, and amid increasing criticism of the current role of the FOS.
The UK Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and HM Treasury (HMT) are seeking to reform the financial redress system to deliver greater predictability, consistency and efficiency in resolving consumer complaints. The proposed reforms mark a clear shift in approach, as part of both the UK government’s and FCA’s growth agendas, and amid increasing criticism of the current role of the FOS.
The latest proposals for improving diversity and inclusion in the UK financial services sector, published by the Financial Conduct Authority and Prudential Regulation Authority, include changes that will impact Senior Manager arrangements at UK regulated firms. The extent of the impact will depend on a number of factors, including whether a firm is solo or dual regulated.
The Financial Conduct Authority (FCA) and Prudential Regulation Authority’s (PRA) recent proposals demonstrate a divergence in approach when it comes to individual accountability and expectations of senior management in driving diversity and inclusion (D&I) strategy.
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