Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile
Articles by Conrad Downtown
What Should Be Included in Your Hotel's E-Marketing Messages: A Comprehensive Guide
Email marketing remains one of the most powerful tools in a hotel’s marketing arsenal, and continues to outperform other digital channels. Effective e-marketing is crucial for hotels to stand out and attract potential and past guests. However, success lies not just in sending emails, but in crafting messages that resonate with guests and drive bookings.
How to Provide Adaptive Meeting Spaces to Guests in All Verticals
Conrad New York Downtown redefines the standard for meetings and events by seamlessly blending sophistication and world-class service. Nestled in the heart of Lower Manhattan, our luxurious all-suite hotel offers a modern canvas for gatherings of all sizes, catering to both corporate and social occasions. The property features over 30,000 square feet of versatile event space, including the grand Gallery Ballroom, which boasts soaring ceilings and state-of-the-art audiovisual capabilities.
Educating Your Guests About Their Property While Communicating Positive Messages
Guest education is often overlooked in hospitality, but it is an integral aspect of the guest management experience. This education process offers significant benefits that go beyond simply informing them about the physical property, its amenities and outlets, and the surrounding destination. Education serves as a powerful tool for enhancing the guest experience, by building deeper connections, and communicating positive messages that can lead to lasting loyalty.
Hotel Marketing Trends to Help Increase Revenue Throughout the Year
The hotel industry has gone through a tremendous amount of change since March 2020. Depending on what market the hotel resides in, the ebbs and flows have varied by year and seasons, but as we enter into the end of 2024, things have leveled out. We, as an industry, have identified new need periods as a result, and can leverage marketing to help increase revenue with three key elements: consistency, planning and impact. Consistency is key in marketing.
Hotel Amenities: Why They Are Important and How They Impact Guests
In the highly competitive hospitality industry, hotel amenities play a crucial role in shaping the guest experience. They are not just mere add-ons but integral components that can elevate a guest’s stay from satisfactory to exceptional. Amenities serve as a key differentiator and can significantly impact a hotel’s reputation, guest satisfaction, loyalty and overall business success.
How Sustainability is Impacting the Hotel Industry
The term "sustainability" has continued to evolve and is a crucial factor in the hospitality experience. Starting, of course, with the guest, who's environmental concerns are typically part of all of their buying decisions; this is a massive growing segment of opportunity for environmentally conscious travelers. The guests' evolving consumer preferences also impacts how we manage sustainability in the hotel industry.
Digital Marketing: How Does it Drive Guests On-Site in All Verticals
Digital Marketing is so important in 2024. In a world of quick consumption and short attention spans, we as marketers and hoteliers, need to reach the guest quickly and meet them where they are at. As consumers, we know "ease" and speed are important, and if something is "too hard to figure out" or "difficult to absorb," we will disengage. Digital marketing can be leveraged in many ways to drive guests to our websites and ultimately on-property.
Delivering Exemplary Guest Service in 2024
Conrad New York Downtown The importance of service and experience are everything in the hospitality industry. The fact of the matter is, we are in the business of experiences. We do not sell a tangible product in the way that retail stores do, and thus Hospitality and service become the core values of operating in this business. The impact of positive guest experiences can be directly found in a hotels' reputation and the repeat business it sees.
Revenue Management Agency Through Big Data
The hospitality industry will continue to both grow and catch up to the other more modernized technology industries, so too will the function of revenue managers. Revenue managers will be at the forefront in hotel adoption of technological advancements and big data integration.
Driving Sustainability in The Hotel Industry
Hotels are vital to their communities as engines of commerce and tourism. As such, it is important that hotels are environmentally conscious and aware of their social impact. Hotels and their corporate entities have a responsibility to drive sustainability efforts while also supporting local state officials and their environmental standards. Sustainable practices help communities flourish, and we want our neighbors to thrive as it drives tourism and increased demand for our business.
HOTEL BUSINESS REVIEW
Coming up in March 2023... Hotel Human Resources: The Great Resignation Hotels have always struggled with the task of attracting and retaining qualified employees. At any given moment, hotels are consistently understaffed which makes providing quality guest services a persistent challenge. Additionally, as a consequence of the pandemic, there has been a mass exodus of workers who left their employers and haven't returned. This phenomenon has become known as the Great Resignation.
Show More
loading
Actions
Is this you?
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.Get in touch with Conrad
Contact Conrad, search articles and posts on X, monitor coverage, and track replies from one place.
Learn more about Muck Rack