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Articles by Daniel Chenok
Balancing Digital Transformation and Modernization: Pathways for Public Managers
1 Introduction The public sector continues to invest heavily in digital technologies. Despite significant investment and attention, studies have found that 55% of the public sector's digital projects fail to scale, and that fewer than 20% are considered successful (Fakhoury 2018; Gartner 2021). While the terms digital modernization and digital transformation are often used interchangeably, these terms refer to different strategies, each with distinct goals and methodologies.
NEW SPECIAL REPORT: Five Pillars of Effective Government: A Framework for Governing in an Age of Complexity
Report co-authors Margie Graves and Michael J. Keegan Government today stands at a crossroads.Global change continues to accelerate—through disruptive technologies, increasingly complex cross-national risks, rapid shifts in economic and social conditions, and rising public expectations for fast, trustworthy, and high-quality services.
The Federal Workplace Is Changing Rapidly, But Merit Principles Must Remain Untouched Original
Editor’s note: This is the second in a five-part series from the National Academy of Public Administration looking at the challenges and urgency of modernizing the civil service. Find the Academy’s full essay on the merit system here.
When and How to Implement and Expand Artificial Intelligence in Government: Perspectives from an Expert Roundtable
Government leaders and stakeholders find that artificial intelligence (AI) can help to address significant mission and performance challenges – and that agencies would benefit from greater sharing of effective practices and lessons learned.
Integrating & Analyzing Data in Government-the Key to 21st Century Security: Observations from Brussels
On February 22, the IBM Center for the Business of Government hosted the second part of a transatlantic roundtable discussion at the US Mission to the European Union (EU) in Brussels, about integrating and analyzing data within and across governments to improve threat prediction and prevention.
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