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Related Expertise: Operations, Digital Transformation June 25, 2020 By Olaf Rehse, Stefan Hoffmann, Delf Schumann, and Shruti Gangwal Imagine a world where you never have to try frantically to get through to customer service when your internet service goes down and then struggle to troubleshoot over the phone. Instead, the provider calls you to take preemptive action—or fixes the problem before you even know you have one.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
