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Articles by Don King
The best enrollment season is the one nobody talks about
When open enrollment ends, most HR teams brace for impact. A flood of emails. Questions about coverage. Payroll deduction concerns. Confidence and financial worry. Enrollment concerns and confusion. This isn’t the result of a lack of engagement. It’s a consequence of the benefits experience. When employees are left to figure things out on their own, confidence drops, confusion spikes, and the fallout hits HR on January 1: Where is my ID card? My deductible is how much?! Why isn’t my medication covered?
Daniel J. Elsener, Mitch Daniels, Don King, Dr. Patrick McGill: Collaboration is prescription for a healthier future
Indiana needs a stronger, more coordinated health care workforce pipeline. Across the state, shortages of physicians, nurses, pharmacists, therapists and other health care professionals continue to limit access to care. Today, 2.8 million Hoosiers lack adequate access to care, and 71 of our 92 counties are designated as health professional shortage areas — including portions of Marion County.
HR’s Trend Report: Enrollment Insights from 18 Million Employees | Blog | Businessolver
Welcome to the 2026 plan year. How was annual enrollment—quiet, insightful, or the kind of “character-building” you’d rather not repeat? Enrollment is one of the best stress tests for your benefits program and the tech behind it. It’s when employees vote with their clicks: what they understand, what they ignore, where they get stuck, and what they wish you offered. And when you zoom out across 18 million employees’ experiences captured across our technology, a few patterns show up loud and clear.
5 Things to Do Ahead of Your Plan Start Date | Blog | Businessolver
Annual enrollment might get the fun “HR Superbowl” moniker, but the real heavy lifting happens in the post-season. Once the election windows close, the spotlight shifts from info sessions and deadline reminders to the less glamorous, but equally critical work: Data integrity, payroll accuracy, vendor coordination, and employee engagement. Here’s how to set your benefits administration strategy up for a smooth and quiet plan start. Annual enrollment opens the data floodgates.
CMG Financial Solutions Launches COMPASS Diagnostic™ - Identifies Performance Gaps Before They Become Fatal
CMG Financial Solutions Launches COMPASS Diagnostic™ - Identifies Performance Gaps Before They Become Fatal Don King, Partner, CMG Financial Solutions Author of "Finding True North" Launches COMPASS Diagnostic™ - Turning Business Framework Into Actionable Assessment Service ALPHARETTA, GA, UNITED STATES, November 11, 2025 /EINPresswire.com/ -- CMG Financial Solutions, an Atlanta-based strategic financial consulting firm specializing in fractional CFO services and M&A advisory, today announced...
iBoost Talent Is Breaking Ground: Unveiling a Game-Changing Staffing Franchise Model on DEC 10, 2025
iBoost Talent Is Breaking Ground: Unveiling a Game-Changing Staffing Franchise Model on DEC 10, 2025 This franchisee-first model was built by staffing industry experts (300 years of combined experience) to help top performers build scalable staffing businesses. We're having a blast ramping up to award our first franchise owners.
Top Workplace Benefits Millennials Actually Want—And How to Communicate Them | Blog | Businessolver
Employee benefits are no longer just about a decent health plan and a 401(k). The game has changed, especially with millennials now making up a huge chunk of the workforce. Their expectations are different, shaped by unique financial, social, and technological landscapes. For employers, understanding what this generation truly values is the key to attracting and retaining top talent.
10 Questions to Ask About AI in Your Benefits Administration RFP | Blog | Businessolver
The annual enrollment season hits HR professionals hard every year: Thousands of questions flood in, employees struggle to understand their options, and HR is working under mounting pressure to stabilize costs and keep employees happy. But what if your team had more support without the added cost of headcount? That’s where artificial intelligence—or adaptive intelligence as we like to call it—comes in. Hang on—don’t scroll away.
Why Benefits Impressions and Activations Are HR's New KPI | Blog | Businessolver
There’s a new way to measure HR success, and it’s not just about how many employees enroll in benefits during annual enrollment.Modern HR professionals are shifting their focus to benefits engagement—how often employees interact with and use their benefits throughout the year. Why? Because annual enrollment numbers don’t tell the full story. For example, a dispersed workforce might not have easy access to HR for questions. Or younger employees might prefer text messages over emails.
For smart staffing, one-size employee benefits no longer fit all
HR leaders and staffing professionals know a paycheck alone isn’t enough to attract and retain top talent. In the talent battleground, employee benefits are one of the key aspects employees evaluate their current and potential employers on. The insights drawn from nearly 43,000 employee benefits preference surveys show staffing strategies must contend with the distinct expectations of the different generations in today’s workforce.
Nurses are an investment in a healthy future
As we celebrate National Nurses Week, we take this opportunity to recognize their invaluable contributions to our healthcare system and community. Every day, I'm privileged to hear remarkable stories of our nurses exceeding expectations by delivering expert clinical and compassionate care to patients and their families during critical moments. Nurses show grace under pressure, adapt to challenging situations and are deeply committed to maintaining hope.
The Right Voluntary Benefits Can Make all the Difference
Finding and offering the right voluntary benefits for employees can feel like a daunting task for employers. Between sifting through providers, considering costs, and ensuring seamless integration, it’s no wonder HR professionals feel pressure. And while we don’t want you to feel pressured, these are big decisions. The right voluntary benefits aren’t just “nice to have”; they’re an absolute must for improving employee satisfaction, retention, and well-being.
Ready for Your Next Benefits RFP? Turn Stress Into Success
Clarify needs and must-haves Before drafting your RFP, you need to define exactly what you need—and what’s driving your decision to make a move. Are you looking for cost savings, streamlined technology integrations, or better employee engagement? Get your key stakeholders together and outline your organization’s “must-have” features versus “nice-to-have” extras—ranking their priority to help guide the rest of your RFP.
Hospitality and Retail Retention: The Secret To Success
In an industry that sees consistent upheaval and turnover, competitive benefits are key to attracting employees and keeping them happy. Businessolver recently released its 2025 Benefits Insights report, which explores the leading trends shaping the benefits administration landscape. And while no two employees’ health and benefits needs are the same, our data shows us that 8 in 10 employees are confused about their benefits.
Low Costs or Happy Healthcare Employees: Why Not Both?
In 2024, U.S. employers spent on average nearly $26,000 per family and $9,000 per individual on employee-sponsored health insurance—a 24% increase over the past five years—with healthcare costs expected to rise to 9% this year. And in the healthcare industry, where patient care is inherently linked to employee wellbeing, it’s more important than ever for employees AND their employers to derive significant value from their benefits programs. Employers are looking for levers to pull.
Top Benefits Employees Want in 2025
While 2025 may feel like it comes with its own set of opportunities, there are certain challenges that remain prevalent for HR teams. As healthcare costs continue to rise, and employees evolve their expectations, it’s critical to stay on top of these changing demands. More importantly, how can technology—such as AI—balance cost and benefits engagement to ensure your organization stays competitive in the talent market?
Where is the retail at Top of the Hill?
Fully one year into the opening of The Ascent at the Top of the Hill, there remains no retail establishment that has moved into the first floors of the complex. From 2016 through its completion in 2023, community meetings were held, questions answered, and promises made that led the community to believe that this project would be a benefit for all of Cleveland Heights.
A Business Owner Who Thinks Strategically is Critical
Editor's Note: This is the fourth in a multi-arc series. In the installments, B2B CFO's Don King addresses cash, financial performance, strategy and then pulls everything together in a meaningful way. It is not all about spreadsheets, financial statements and bank loans. A company is an organization whose complexity changes as it grows. Some things become easier and others more complex. Recognizing and addressing these changes is the key to long-term success.
Financial Performance and Financial Reporting
Editor's Note: This is the third installment in a multi-arc series. In the ensuing installments, B2B CFO's Don King will address cash, financial performance, strategy and then pull everything together in a meaningful way. It is not all about spreadsheets, financial statements and bank loans. A company is an organization whose complexity changes as it grows. Some things become easier and others more complex. Recognizing and addressing these changes is the key to long-term success.
Managing Cash and Cash Flow
Editor's Note: This is the second in a multi-arc series. In the following parts we will address Cash, Financial Performance, Strategy and finally pull it all together in a meaningful way. It is not all about spreadsheets, financial statements and bank loans. A company is an organization whose complexity changes as it grows. Some things become easier and others more complex. Recognizing and addressing these changes is the key to long-term success.
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