Employee turnover rates are set to reach over 40% in 2023, an increase of almost 10% since 2019. The result? The loss of business-critical yet undocumented institutional tacit knowledge. In Part 3 of our Enterprise L&D series, experts Michael Hendrix and Eileen Ramirez outline three techniques to overcome this challenge. Tacit knowledge – the skills, ideas, and experiences a person holds – is incredibly difficult for companies to capture and disseminate across the workforce.
