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In the first two parts of this series on the future of underwriting, we looked at how data, omnichannel access, and intelligent tools can be used to gather, validate, supplement and prepare information for underwriters. In this post, we’ll shift our focus to underwriting itself and how collaboration between humans and intelligent tools can take it to new heights. Is tomorrow’s underwriter a human or a robot?
In June I spoke with Manulife’s Sushmita Munshi to film our first “Evolving Ecosystems” podcast. Munshi heads ManulifeMOVE, a behaviour-linked programme that integrates activity-tracking and insurance solutions to motivate healthy habits. The first bloglooked at the importance of data, while the secondexamined how to develop ecosystem partnerships. In our final blog, we assess the technical aspects ofinnovating and developing solutions for such ecosystems.
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