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As your customer base grows rapidly, your support team is left with the difficult job of keeping this growth smooth and comfortable for every customer, despite the ever increasing influx of tickets on top of tickets. But there’s only so many of you to field all of these issues and questions, and there’s only so much time in the day. What can your team do to stay ahead of the growth?
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.