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The solution: AI assistants embedded directly into booking environments. These assistants help travel agents navigate complex information such as fare rules or booking histories, and automate repetitive tasks. This improves efficiency, reduces errors, and makes everyday workflows easier to manage. The results seen so far: 76% reduction in handling time across key workflows (11.2 hours saved vs.
Disability is part of the human experience. Over the course of our lives, many of us will face a temporary or permanent disability — whether through age, illness, or accident. In fact, 1.3 billion people globally, or 16% of the world’s population, live with a disability. By 2050, more than 20% of the global population will be over the age of 65. These are not distant statistics; they are a reflection of our families, our colleagues, and our communities.
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