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Video Transcript: George Low: The clinical trial environment has changed significantly from today, as opposed to a few years back. There's a tremendous slant towards regulatory and compliance. Stanley Soh: Good service is still very important. Pricing, as well, is just as important, but another that element that has come in is on the focus on compliance and on quality assurance.
Video Transcript: The expectations have changed in APAC for manufacturers; it has been pretty drastic. Namely, if I could pick an example on the temperature-controlled shipments, a lot of investigational tracks are shipped around APAC in plus-2 to plus-8 degrees centigrade. This in itself poses a challenge to maintain no deviation of temperature for these particular shipments. Mainly it is due to the environmental conditions in APAC.
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