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3.2.2.3 AI Chatbots AI-based chatbots exemplify the latest advancement in conversational agents, utilising ML and DL frameworks to comprehend user input and produce human-like responses through text-based training datasets and NLP (Maroengsit et al. 2019). These chatbots are broadly classified into two categories: retrieval-based chatbots and generative chatbots.
1. Introduction Investigating pedestrian behavior and improving walking space in streets are becoming increasingly crucial considering the proven benefits to health, sustainability, and the development of safer pedestrian-friendly areas [1,2]. Consequently, an increasing amount of research has been carried out examining the relationship between the urban environment and individuals’ behavior on streets [3].
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