As a business that takes its raw material – water – from the water catchments around us and is then responsible for treating the used product and making it suitable for return to the natural world, the environment is at the heart of everything we do. So, when Nigel Watson, our director of information services, told me about his idea to run a week-long Innovation Festival, it was clear that we could – and should – make the environment central to what we hoped to achieve.
