Advanced search Behaviour & Information Technology Latest Articles Submit an article Journal homepage Full Article Figures & data References Citations Metrics Reprints & Permissions Read this article /doi/full/10.1080/0144929X.2025.2595982?needAccess=true ABSTRACT In the post-pandemic era, mobile health (mHealth) applications have become essential for contactless patient care, yet user engagement has declined, emphasizing the need for improved interaction design.