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As more consumers head online to shop, Jasmine Fearnley, a solicitor in law firm Irwin Mitchell’s reputation management team, gives top tips for how retailers can handle negative online reviews in a digital age. Since the start of the pandemic, the retail sector has been – and still is – having to cope with huge changes.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
