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Every great ride starts with the pickup, so we’re always thinking about ways to make the pickup experience as frictionless as possible for riders and drivers alike. That includes helping riders and drivers connect should they need to get in touch with one another to solve for things like road closures, or to just provide information on their exact location. Today riders and drivers can contact one another using apps outside of Uber.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
