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Articles by Joe Pinto
A Decade of Excellence: Why Our 84 NPS Is Far More than Just a Number
For 2025, Pure Storage earned an audited Net Promoter Score (NPS) of 84—one of the highest in the data storage industry—marking a decade of achieving an independently audited NPS of 80 or higher and delivering consistently exceptional customer experience. For 2025, Pure Storage has earned an audited Net Promoter Score (NPS) of 84—one of the highest in our industry.
Are You Treating the Symptoms of Your VM Pain, or Curing the Cause?
When reconsidering their VM strategies, many organizations might overlook the fact that legacy data storage could be making their VM problems worse. A modern storage platform can deliver flexibility, simplify operations, stabilize VM performance, and more. Today’s virtualization landscape has forced many IT professionals to reevaluate their VM environments, whether it’s to stay put for now or weigh other options.
Why OpenStack Adoption is Soaring-and the role Pure Storage plays
Since 2014, Pure Storage has contributed to OpenStack, an open source cloud computing platform overseen by the OpenInfra Foundation. With multiple points of integration, FlashArray is the ideal storage platform for OpenStack deployments. By all accounts, 2024 was a banner year for OpenStack, the open source cloud computing platform governed by the OpenInfra Foundation. Since July 2014, Pure Storage has supported the OpenStack project and contributed over 50,000 lines of code.
Meeting the Moment: Welcome to Our Revitalized Reseller Partner Program
Pure Storage’s ability to reach so many organizations worldwide is only possible through our partner ecosystem. This latest version of our program allows our reseller partners to jump on the breadth of net new and refresh opportunities in the market. Over the past decade, all-flash data centers have reshaped the storage industry. At Pure Storage, we haven’t just witnessed this transformation—we’ve led it.
DeepSeek’s Impact on the Future of AI
DeepSeek is revolutionizing AI development with its innovative approach to smaller, specialized models and intelligent data management, paving the way for more efficient, cost-effective, and capable AI systems. DeepSeek has introduced a transformative approach to AI development. DeepSeek isn’t just another AI company; it’s a paradigm shift. The team behind it is composed of engineers who aren’t bound by traditional AI methodologies.
DORA Is Live. Are Financial Services Companies Ready to Prove Their Resilience?
The Digital Operational Resilience Act (DORA) has gone into effect. A joint solution from Pure Storage and Commvault helps financial institutions enhance their cyber resilience practices and address DORA requirements. The Digital Operational Resilience Act (DORA) came into effect on January 17, 2025, with extensive guidelines and a detailed regulatory framework for how all financial services entities doing business in the European Union ensure data resilience against unplanned disruptions.
Exploring Modern Data Storage Challenges and Changes with Pure Storage’s Ryan Arsenault
The IT landscape is undergoing rapid change. From automation to all-flash, organizations can stay ahead and drive innovation with transformative solutions that address the needs of modern businesses. DBAs, relational databases, in-memory, all-flash, the cloud. What do all of these things have in common? Change. Rapid change. And yet, the more things change, the more they stay the same.
INE recibe boletas electorales en oficinas de la avenida Nichupté en Cancún
El Instituto Nacional Electoral (INE) en Cancún, Quintana Roo, recibió este lunes cerca de las 17:30 horas, el tráiler que trasladó la documentación electoral que será utilizada en la jornada del próximo 2 de junio. A diferencia de otros envíos, este ya venía fuertemente custodiado por personal de la Secretaría de la Marina (SEMAR), de la Secretaría de la Defensa Nacional (Sedena) y de la Guardia Nacional (GN): para luego ser resguardado en la bodega electoral.
INE recibe boletas electorales en oficinas de la avenida Nichupté en Cancún
Con tal de comenzar con los preparativos para las próximas elecciones federales y estatales, del domingo 2 de junio, personal del INE obtuvo boletas en Cancún. lunes, 6 de mayo de 2024 · 18:13 El Instituto Nacional Electoral (INE) en Cancún, Quintana Roo, recibió este lunes cerca de las 17:30 horas, el tráiler que trasladó la documentación electoral que será utilizada en la jornada del próximo 2 de junio.
Pure Storage FlashBlade//S with Cohesity DataProtect: Your Secret Weapon against Ransomware
One of the most common ransomware attacks we see today is the destruction of backup data. The ability to recover quickly from this sort of destructive attack is a huge question mark for traditional backup systems or any purpose-built backup solution. Businesses cannot wait days or weeks to get their data back—they need to recover within hours from any sort of disaster to avoid incurring major downtime and the resulting loss of revenue.
IT Agility Delivered: Future-ready Storage Solutions to Meet Enterprise Data Growth
Being close to our customers and focusing on solving their strategic IT challenges has been a key tenet for Pure Storage since day one.
Pure Storage and Veeam Partner for Unrivaled Data Protection with Unbeatable Economics
In today’s data-driven world, there’s nothing more important than safeguarding critical information. Now, the partnership between Pure Storage and Veeam has sparked a new era in unrivaled data protection, offering unparalleled security to prevent data loss, minimal downtime during disruptions, and accelerated recovery so you can get back to business faster than ever.
The Resilience Journey: Transforming EHR Data Protection
The term “backup” had an entirely different meaning to clinicians during the early generations of electronic health record (EHR) systems. Back then, backup meant having enough paper forms on hand for clinicians to manually write patient notes when the EHR was unavailable, which frequently happened with planned downtime. Thankfully, the entire EHR stack’s stability and reliability has improved, but with the tradeoff of increased complexity. Likewise, backups have had to evolve to keep pace.
What’s in a Net Promoter Score? A Lot, Particularly If It's Exceptional over Time
For nine consecutive years, Pure Storage has maintained an NPS of 80+ while growing our customer base from hundreds to thousands. Year after year, our world-class NPS shows that we listen to our customers and act on their feedback and in their best interests. Pure Storage just landed an audited Net Promoter Score (NPS) of 81 for 2024. Yawn, right? We get it—it’s easy to receive this news as another company patting itself on the back for its NPS.
Imagine all the possibilities at Cisco Live Orlando
As I think back to my start as a TAC engineer 25+ years ago, it’s hard to imagine how far we have come at Cisco. I never imagined back in the day, that I led the 2nd largest business at Cisco with such talented and brilliant engineers – who team side-by-side with our customers across the globe to support our technology. It’s also hard to imagine that the CCIE program is turning 25 and we’ll be celebrating with you at Cisco Live.
Cisco and Microsoft: Delivering Fast, Reliable, and Secure Cloud Connection
Business agility, lower cost of ownership, and the flexibility to scale up or down quickly. The cloud world is rich with benefits, and growing. According to IDC’s Worldwide IT Industry 2018 Predictions, spending on cloud services and cloud-enabling hardware, software and services will more than double to over $530 billion by 2021. The cloud is a key enabler of innovation for organizations focused on transforming their business.
Cisco Achieves 31st TSIA STAR Recognition and 11th J.D. Power Certification
Cisco continues to be on the leading edge, driving innovation and acceleration for our customers. Our commitment to quality customer service is no exception. For these reasons and many more, Cisco Services has been awarded its 31st STAR Award by Technology Services Industry Association (TSIA) along with the recently awarded 11th consecutive J.D. Power Certified Technology Service and Support (CTSS) certification – an honor that has never been accomplished by any other technology company.
That was Then, This is Now: Cisco High-Value Services | 4-Traders
In today's world, things evolve daily. The cars we drive, the music we listen to, the way we shop, and the way we provide services to our customers. As with most things, the driving force behind evolving industries and trends are manpower. Why are there new cars every year? Because someone thought of a better/safer way to get you from point A to point B. It's the same with services.
That was Then, This is Now: Cisco High-Value Services
In today’s world, things evolve daily. The cars we drive, the music we listen to, the way we shop, and the way we provide services to our customers. As with most things, the driving force behind evolving industries and trends are manpower. Why are there new cars every year? Because someone thought of a better/safer way to get you from point A to point B. It’s the same with services.
Cisco : Services breaks the record…again! | 4-Traders
Cisco Services is all about the customer. Our goal is to deliver exceptional, timely and effective service every time, while helping them succeed. Cisco Systems, Inc. has been recognized by J.D. Power for providing an 'Outstanding Customer Service Experience' for the 11 consecutive year. We are humbled to stand alone as the only company to achieve this milestone accomplishment for our Services business.
Cisco Services breaks the record…again!
Cisco Services is all about the customer. Our goal is to deliver exceptional, timely and effective service every time, while helping them succeed. Cisco Systems, Inc. has been recognized by J.D. Power for providing an “Outstanding Customer Service Experience” for the 11th consecutive year. We are humbled to stand alone as the only company to achieve this milestone accomplishment for our Services business.
5 Ways to Build your IT Super Powers with Technical Services at Cisco Live US 2017
This year’s theme at Cisco Live in Las Vegas (June 25-29) is all around empowering IT – the superheroes who keep our networks humming while leading us through amazing technology transformation. The Technical Services team has been hard at work preparing a showcase of our industry-leading super powers for keeping your infrastructure running at peak performance. Don’t miss these five opportunities to learn about the latest tools, technology and best practices from Cisco Technical Services.
When It Comes To Protecting Data, Cisco Services Goes All-In
Yes, it’s official! Cisco successfully completed the ISO 27001 Certification across our entire services business worldwide. This important certification reinforces our commitment to protecting Cisco and our customers. With Cisco as a trusted partner, customers can be confident that every possible safeguard is in place to protect their data.
Cisco : When It Comes To Protecting Data, Cisco Services Goes All-In | 4-Traders
Yes, it's official! Cisco successfully completed the ISO 27001 Certification across our entire services business worldwide. This important certification reinforces our commitment to protecting Cisco and our customers. With Cisco as a trusted partner, customers can be confident that every possible safeguard is in place to protect their data.
10 Certifications in a Row and 30 STAR Awards: Cisco Recognized by J.D. Power and TSIA
Technology continues to change, but one thing remains the same; Cisco proudly earns the J.D. Power Certified Technology Service and Support (CTSS) certification. This is the 10th consecutive time Cisco has earned this certification – a milestone accomplishment no other company (in any industry) has ever achieved.
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