John Lynn
Community Organizer, Entrepreneur, Writer, Conference Organizer, Keynote Speaker. See also @healthcarescene @EXPOdotHealth #HITsm #HITMC #hcldr etc etc etc.
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Articles by John Lynn
How Unity Health Is Improving Rural Care With Technology and New Funding
John Lynn Share This! FacebookXPinterestLinkedIn Unity Health, a provider with 28 clinics and specialty centers in 8 counties of rural Arkansas, is managing to expand and to improve its services with the help of rural health transformation funds and their MEDITECH Expanse EHR. Unity Health has been continually adding new services, such as a Neonatal Intensive Care Unit (NICU) and diabetes care, using 2.2 million dollars from rural health transformation funds.
Autonomous AI Is Transforming Healthcare Revenue Cycle Management
John Lynn Share This! FacebookXPinterestLinkedIn AKASA deploys generative AI along with human expertise to apply AI to the health care revenue cycle. In a recent interview at the AHIMA Annual Conference, we explore the benefits offered by AI through Dr. Nirav Kamdar, Vice President of Clinical Strategy at AKASA, along with two leaders of major health care institutions: Nick Judd, Executive Director, RCM and HIM at Cleveland Clinic and Stacey D.
Universal Community Health Center Reduces Abandoned Calls with healow Genie
John Lynn Share This! FacebookXPinterestLinkedIn Universal Community Health Center was struggling to keep up with patient calls, even after adding more call center staff and trying an outsourced call center. That’s what led the Los Angeles-based FQHC to implement healow Genie from eClinicalWorks. In our recent interview at the eClinicalWorks National Conference, Edgar A.
The Sequoia Project’s Efforts to Make Healthcare Interoperability Work Better for Patients
John Lynn Share This! FacebookXPinterestLinkedIn Making sure health data sharing is accurate, useful, and accessible to the people who need it is where much of the industry’s work lies today and has been a central focus for The Sequoia Project. Thus, I was excited to speak with Mariann Yeager, CEO of The Sequoia Project, at their Annual Meeting about the organization’s progress and what’s next for interoperability.
Using AI to Build, Troubleshoot, and Optimize Healthcare Integrations
John Lynn Share This! FacebookXPinterestLinkedIn As healthcare organizations build and maintain increasingly complex integrations, troubleshooting and optimizing those connections can take up a significant amount of an integration team’s time. That’s where AI tools like Rhapsody Axon are starting to make a difference.
Health System Zombie, Treatment Coverage, and General Medicine – Fun Friday
John Lynn Share This! FacebookXPinterestLinkedIn Happy Friday everyone! You made it through another great week. We hope you have accomplished all you wanted and are ready for a great weekend. That means it’s time for another edition of Fun Friday where we try to make you smile as you head into the weekend. Our poor old health system.
How Rhapsody Is Advancing Healthcare AI Governance and Patient Identity Management
John Lynn Share This! FacebookXPinterestLinkedIn At Rhapsody Connect, healthcare leaders shared how AI and interoperability are helping organizations tackle some of healthcare’s toughest data challenges. From improving patient identity management and patient matching to governing APIs and AI agents, the conference highlighted practical applications of technology at organizations like Prisma Health and Abacus Insights, along with new solutions such as Rhapsody Guardian and Axon.
What’s Next for eHealth Exchange Under Doug Dietzman’s Leadership?
John Lynn Share This! FacebookXPinterestLinkedIn Healthcare interoperability has come a long way, but moving data between organizations is only part of the challenge. The bigger question is whether that data is trusted, useful, and actually supporting the workflows healthcare organizations need. That’s the direction Doug Dietzman wants to continue taking eHealth Exchange as he leads the organization into its next chapter.
FacebookXLinkedInPinterest PAN is a global PR and marketing agency that works together with their partners utilizing data to plan strategically for the future. In this recent interview, Katie Johnston, Vice President of Client Relations, and Jenn DeRango, Senior Content Director, explain that while AI is disrupting content creation, search, and marketing workflows, success still depends on authentic, human-centered storytelling backed by subject matter expertise.
A Look at Workday’s ERP in Healthcare
John Lynn Share This! FacebookXPinterestLinkedIn Healthcare technology conversations often focus on the EHR and clinical systems, but the technology supporting a health system’s HR, finance, and supply chain operations is just as critical to keeping things running. Workday is increasingly playing a strategic role in healthcare ERP, helping some of the nation’s largest health systems manage the business operations that ultimately support patient care.
Willis Knighton Health Uses Ambient AI from Commure to Reduce Physician Burden
John Lynn Share This! FacebookXPinterestLinkedIn Before standardizing on MEDITECH for their EHR, the Louisiana provider Willis Knighton Health had 140 different instances of EHRs. Senior VP and CIO Mark Galea said it was critical to get everyone on a single EHR. But he also knew the transition would be challenging for staff and cause a lot of disruption. He felt that the institution owed it to their doctors to see how technology could make their work easier after such a significant change.
Augusta Health Automates Document Routing With Forward Advantage AI
John Lynn Share This! FacebookXPinterestLinkedIn AI is making contributions in many health care settings by creating doctors’ notes, but an equally urgent task in many organizations is processing, storing, and routing incoming documents such as referrals and prescription requests.
East Georgia Healthcare Center Shares Its Experience with the New eClinicalWorks Pharmacy Solution and AI
John Lynn Share This! FacebookXPinterestLinkedIn East Georgia Healthcare Center is taking an innovative approach to healthcare technology by working with eClinicalWorks to bring new pharmacy capabilities and AI tools into its existing workflows.
Building Trust in Healthcare Data Exchange at The Sequoia Project and Carequality Annual Meeting
John Lynn Share This! FacebookXPinterestLinkedIn The Sequoia Project and Carequality Annual Meeting brings together many of the leading voices in healthcare interoperability to discuss the progress, challenges, and opportunities shaping health data exchange. From TEFCA milestones and Carequality network performance to information blocking, patient consent, privacy, and building trust in data sharing, this year’s conversations covered a wide range of important topics.
Key Healthcare Interoperability Insights From the eHealth Exchange Annual Meeting
John Lynn Share This! FacebookXPinterestLinkedIn At the eHealth Exchange Annual Meeting, healthcare leaders explored the progress, challenges, and future of nationwide health data exchange. From network trust and data quality to payer-provider interoperability, healthcare AI agents, and appropriate data access, the discussions highlighted the complex work required to make health information sharing more secure, useful, and reliable.
Exploring Trust in Healthcare and Interoperability at the DirectTrust Conference
John Lynn Share This! FacebookXPinterestLinkedIn It’s amazing to me to see how much the DirectTrust organization has grown since its early beginnings shepherding what became Direct Secure messaging. At their core, they’re still convening organizations from across healthcare and they’re building trust between healthcare organizations. This includes things like certifications, accreditations, identity, security, directories, and of course standards.
How Howard County Medical Center Stays Independent Through Partnerships and Technology
John Lynn Share This! FacebookXPinterestLinkedIn At a time when rural health care is struggling—losing doctors, hospitals, and even pharmacies—it’s valuable to hear from the leader of a small rural health center that is adopting modern tools and staying financially afloat. Howard County Medical Center is a 10-bed critical access hospital in rural Nebraska with two attached clinics employing nine providers.
AI Is Changing More Than Coding for Healthcare Integration Engineers
John Lynn Share This! FacebookXPinterestLinkedIn There’s a lot more to software development than writing code. That’s especially true in healthcare, where integration engineers have to connect complex systems and ensure healthcare data flows reliably between them based on national standards and local implementation details.
Health Information Management Perspectives from the AHIMA Annual Conference
John Lynn Share This! FacebookXPinterestLinkedIn At the AHIMA Annual Conference, we caught up with healthcare leaders to discuss the challenges and innovations shaping health information management, clinical documentation integrity, medical coding, and revenue cycle management.
The Hidden Fraud Risks in Healthcare Billing and Payments
John Lynn Share This! FacebookXPinterestLinkedIn Fraud has long been part of the medical landscape and often makes news headlines. According to Elliot Darling, Product Manager at EHR vendor MEDITECH, providers are especially concerned about fraud in Medicare and Medicaid billing. In this video, Darling discusses some current methods of detecting fraud along with Tyler Stoltz, Fraud Manager at the payment processing company ECHO.
Access Healthcare Builds Deep Client Relationships to Improve RCM
John Lynn Share This! FacebookXPinterestLinkedIn In our recent interview at the AHIMA Annual conference, Sid Mehta, President & Chief Growth Officer at Access Healthcare, discusses the relational aspects of his company’s work and how they support their clients’ RCM needs. Clients often approach Access Healthcare in a crisis.
Announcements and Insights from the eClinicalWorks National Conference
John Lynn Share This! FacebookXPinterestLinkedIn This was the 4th year in a row that Healthcare IT Today attended the eClinicalWorks National Conference. At the conference, eClinicalWorks brings together their users to announce what’s coming in their software, learn from their users, and allow users to share best practices. Plus, we were able to capture a number of videos with their users which we’ll be sharing over the next few months.
Doctor and Nurse One Liners – Fun Friday
John Lynn Share This! FacebookXPinterestLinkedIn Happy Friday everyone! We hope you had an amazing week. It’s time again for another edition of Fun Friday where we hope to make you smile as you head into your weekend. There’s nothing like a good one liner. The only time I feel bad is for my wife and kids who have heard my one liners too many times. Of course, doctors and nurses have their own one liners as was illustrated by Dr. Clement Lee in this thread on X.
Healthcare AI Insights from the SHI Summit
John Lynn Share This! FacebookXPinterestLinkedIn As I mentioned in my previous roundup of healthcare cybersecurity insights from the SHI Summit, I had the pleasure of mixing and mingling with the great SHI International community as they shared some great content related to cybersecurity and AI. Below you’ll find some of the AI insights that I found interesting and useful for the healthcare community. Plus, I added a little healthcare specific commentary.
Zenzap AI Agents Eliminate Healthcare Communication Gaps
John Lynn Share This! FacebookXPinterestLinkedIn An integrated, secure communications platform is critical in health care to avoid data loss. But a platform like Zenzap also hosts AI agents that take care of critical tasks such as keeping all important people notified of events, keeping all relevant systems up to date, and eliminating gaps such as an uncovered shift or an unassigned hospital bed.
MRO’s Prodigy Brings AI-Human Collaboration to Clinical Data Abstraction
John Lynn Share This! FacebookXPinterestLinkedIn Most customer-grade AI tools are trained on the premise that finding something is better than finding nothing. To please the end user, the model will present whatever data results it can. But MRO‘s Prodigy tool, which performs clinical data abstraction, will refuse to present search results unless they’re believed to be of high quality.
The Five Pillars of Platform Engineering 2.0
John Lynn Share This! FacebookXPinterestLinkedIn The virtualization leader VMware, which recently became part of Broadcom, is preparing the ground for what is termed Platform Engineering 2.0 by Pankaj Gupta, Senior Director of the VMware Cloud Foundation Division at Broadcom. In our recent interview with Gupta, he lays out the purpose and background of Platform Engineering, including the key evolutions happening in the space.
Key Healthcare Cybersecurity Lessons From the SHI Summit
John Lynn Share This! FacebookXPinterestLinkedIn I was excited to take part in my first ever SHI Summit hosted by the good people at SHI International. They hold these Summits each quarter and bring together their clients from across multiple industries. Each Summit has a focus and this quarter’s summit was focused on Cybersecurity and AI.
A Look at Some of the Big Announcements and AI Perspectives at Workday Rising
John Lynn Share This! FacebookXPinterestLinkedIn The past couple years I kept getting text messages from CIOs that were in Las Vegas for the Workday Rising conference. They’d ask me if I was at the conference and if I wanted to meet up with them at some of the evening vendor events. I’d certainly watched the growing number of hospitals and health systems that were using Workday as their ERP and so I wasn’t surprised that so many healthcare CIOs were at the Workday user conference.
Healthcare AI Robot Humor – Fun Friday
John Lynn Share This! FacebookXPinterestLinkedIn It’s been a few weeks since we’ve done a Fun Friday. Plus, I saw this video and thought I just had to share it. It’s a great mix of technology and AI combined with the reality that so many doctors face. Will AI replace healthcare professionals?
AI-Native Artera Fills Gaps in Care and Provider Performance
John Lynn Share This! FacebookXPinterestLinkedIn In this lively interview, Guillaume de Zwirek, CEO & Co-Founder at Artera, lays out a vision for patient access where AI provides speedy handling, comprehensive gap coverage, and insightful feedback to providers at a level beyond what humans could do. De Zwirek offers an excellent, articulate summary of how AI can simplify patient access workflows with patients.
Healthcare IT Leaders Share Their Perspectives from MEDITECH LIVE
John Lynn Share This! FacebookXPinterestLinkedIn MEDITECH Live brought together MEDITECH users, healthcare IT leaders, technology partners, and industry experts to discuss the trends, challenges, and opportunities shaping the future of healthcare (Note: Be sure to check some of the other insights shared in MEDITECH Live sessions).
InterSystems Talks on Health Data Standards, Quality, and AI
John Lynn Share This! FacebookXPinterestLinkedIn InterSystems is the data Goliath of health care, present in 20 countries and processing two-thirds of all medical records in the United States. But even InterSystems has to evolve to deal with the challenges of health care, including shrinking funds and the vast expansion in the use of data for analytics and AI.
Delivering Clear Data for Patient Care at xCures
John Lynn Share This! FacebookXPinterestLinkedIn Hundreds of companies are offering AI for clinical and other healthcare related uses. Kenny Wong, Chief Product Officer at xCures, offers two criteria for judging the value of a solution: first whether the outcome is repeatable and shows the work that was done transparently, and second whether it is generating a desired result such as saving you time.
The Biggest Healthcare IT Insights from MEDITECH LIVE
John Lynn Share This! FacebookXPinterestLinkedIn This week we’re lucky to be taking part in the MEDITECH Live user conference. The event brings together MEDITECH users to hear from MEDITECH executives, connect and learn from peers, and for MEDITECH to hear from its users. We’ll be sharing a number of videos we shot with healthcare executives at the event, but here’s a run down of some of the ideas that were shared on stage at the even along with a little of our own commentary.
How BridgeLink and Innovar Healthcare Are Advancing Open Source Healthcare Integration
John Lynn Share This! FacebookXPinterestLinkedIn Innovar Healthcare is known for data movement and integration in healthcare: any data in any format, between any set of customers. One major trait that distinguishes Innovar from nearly all services in health care today is that it offers and supports open source tools, which is common in other industries.
What We Heard at the Civitas 2026 Annual Conference
John Lynn Share This! FacebookXPinterestLinkedIn The Civitas Networks for Health Annual Conference brings together leaders from health information exchanges, health collaboratives, government, and across the healthcare ecosystem to discuss the future of health data and interoperability.
Healthcare IT Over Under – Healthcare IT Today Podcast Episode 204
John Lynn Share This! FacebookXPinterestLinkedIn For the 204th episode of the Healthcare IT Today Podcast, we are making over/under bets on different healthcare IT topics! We have created a list of hot topics in healthcare IT, such as new health IT regulations, AI agent use, prior auth automation, etc., and assigned them a number or percentage.
PerfectServe Uses AI to Transform Healthcare Workflow Orchestration
John Lynn Share This! FacebookXPinterestLinkedIn After 30 years of orchestrating workflows and connecting systems across providers and IT vendors, PerfectServe continues to expand what it offers provider organizations, including a new AI layer called ConnectiveIQ that will underpin all of its AI-native products moving forward. The first ConnectiveIQ-infused product, Intelligent Answering, offers AI call handling and launched in August.
CIO Podcast – Episode 125: High Reliability vs AI Adoption with Renu Sara Nargund
John Lynn Share This! FacebookXPinterestLinkedIn For the 125th episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Renu Sara Nargund, Data Scientist at the Institute for Data Science in Oncology of UT MD Anderson Cancer Center, to talk about high reliability vs AI adoption! We kick this episode off by detailing what a high reliability organization is, before going into the challenges and opportunities AI poses for high reliability.
Healthcare Networks Need Ubiquity More than Standards
John Lynn Share This! FacebookXPinterestLinkedIn If you’re not following Brendan Keeler, then you’re missing out. While I find most of what Brendan publishes quite interesting (Yes, I’m an #HITNerd), I was particularly impressed by his recent piece entitled “Make Networks Dumb Again.” If you’re into healthcare networks and wondering what the future of interoperability looks like you should go and read the whole piece.
Epic UGM and Health IT Australia – Healthcare IT Today Podcast Episode 201
John Lynn Share This! FacebookXPinterestLinkedIn For the 201st episode of the Healthcare IT Today Podcast, sponsored by Rhapsody, we are talking about Epic UGM and Health IT Australia! We kick this episode off by comparing the general vibe of this year’s UGM to the previous one. Then we discuss the signs or portents of things to come that we noticed, as well as the areas where people were focusing their attention. Next, we share the announcements that stood out to us at Epic UGM.
The Healthcare Infrastructure Working Behind the Scenes
John Lynn Share This! FacebookXPinterestLinkedIn One of the most interesting organizations in healthcare is Civitas Networks for Health. This non-profit organization brings together some of the key organizations that provide the national infrastructure for health and health data. One of their best venues to convene their community is at the upcoming Civitas 2026 Annual conference.
CIO Podcast – Episode 121: AI Tools and Behavioral Health with Patrick Williamson
John Lynn Share This! FacebookXPinterestLinkedIn For the 121st episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Patrick Williamson, Chief Information Officer at Array Behavioral Care, to talk about AI tools and behavioral health! We kick this episode off by discussing why AI governance and security are so critical and different in healthcare and behavioral health.
Inside Epic’s Push to Help Customers Build Their Own AI Agents Using Agent Factory
John Lynn Share This! FacebookXPinterestLinkedIn Epic Agent Factory, a tool for Epic users to build their own AI agents, was announced this past January. Now, according to Derek De Young, Software Developer at Epic, the tool is moving into a new stage where Epic will quickly put it into the hands of their customers. Agent Factory provides a platform to leverage 129 of the AI features in Epic. De Young describes three stages in its use.
Why Healthcare Needs Coordinated Infrastructure, Not More Point Solutions
John Lynn Share This! FacebookXPinterestLinkedIn Cotiviti ties together providers and payers, including the top 25 US health plans, that collectively serve 300 million members in the United States. In this video, CEO Ric Sinclair describes how the “friction” between providers and payers can be resolved by leveraging smarter infrastructure like what Cotiviti provides.
What’s Holding Healthcare AI Back? – Healthcare IT Today Podcast Episode 200
John Lynn Share This! FacebookXPinterestLinkedIn For the 200th episode of the Healthcare IT Today Podcast, I am joined by a very special guest host— Sagnik Bhattacharya, CEO at Rhapsody, the sponsor of this episode— to discuss what is holding AI back in healthcare! We kick this episode off by sharing what has surprised us most about AI adoption from the years of AI experimentation. Then we discuss where healthcare really is today.
CIO Podcast – Episode 120: Healthcare Education and Training with Stephanie Lahr
John Lynn Share This! FacebookXPinterestLinkedIn For the 120th episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Stephanie Lahr, MD, CMO at uPerform, and Former CIO, to talk about healthcare education and training! We kick this episode off by talking about why we think education often gets treated as an afterthought by leadership during major health IT initiatives, as well as the implications of that mindset.
AI Slop, Poor Patient Design, and Gripes – Fun Friday
John Lynn Share This! FacebookXPinterestLinkedIn Happy Friday to everyone out there! We hope you had an amazing week and are ready for a wonderful weekend. My weekend is going to be cut short since my son is doing a poster session at a chemistry conference in Chicago. Will be weird to be at McCormick for something not health IT related. Plus, I’m just dad, but at least I know how to get around. My travel schedule aside, it’s time for another edition of Fun Friday.
Great Stats from Epic UGM
John Lynn Share This! FacebookXPinterestLinkedIn In case you missed it, we shared our roundup of announcements from Epic UGM. One of the other parts I love at Epic UGM is all of the stats they share about the impact that Epic and their users are having on healthcare.
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