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Agency co-founder and CEO Elias Torres to be named Chief Product Officer as team joins Klaviyo BOSTON, Mass. — August 5, 2026 — Klaviyo (NYSE: KVYO), the autonomous B2C CRM, has reached an agreement to acquire the team and technology of Agency, an AI-native customer success company led by co-founder and CEO Elias Torres, strengthening its AI capabilities across its CRM platform.
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