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Articles by Jorim-Paul Phillips
Samoa and poor customer service
In general, let me say, that there is no good customer service in Samoa. Despite of the fact that several intents has been made by the Chamber of Commerce and others to educate the business community and the government agencies; the customer service is way below what we expect in other advanced countries; of which we are one, but apparently Just in name. Most of the positions in Samoa are made to interact with the public (customer) without a trace of training.
Maota Fono an important symbol of independence
Tuilaepa Dr. Sa’ilele Malielegaoi Prime Minister Statement at the Parliament Building inspection In 2012 Samoa, celebrated its 50th anniversary of Independence. The Government of Australia announced that it would co-fund with Samoa a significant infrastructure project to reconstruct the Maota Fono on its original site here at Mulinu’u.
The truth behind the ‘Bio-Bag’.
It’s no secret that plastic is bad for the environment and unfortunately for us, we consume far more than we should. From plastic food wrappers to plastic buckets, it can be safe to say that plastic plays a big part of our everyday lives. Despite its multiple forms and uses, it is not the most durable substance and therefore it is prone to breaking, wearing out and melting. But you know all this, so what am I ranting incessantly about? The answer is ‘single-use plastics’.
Samoa Observer | Spare change?
Change is inevitable. It is encouraged, but often unwanted. You may embrace it or you may hate it, but the fact still remains that you have to and will continue to undergo the wonders of change. Whether it is the petrifying period of life called puberty, or the moment you get that well-earned promotion, change will end up finding you.
Back to the Present
Ever since the release of the major motion picture ‘Back to the Future’ on July 3 1985, we became conscious to the fact that we were entering into a new era of technology. An era where our tools and methods would become less primitive and would be able to produce faster results, where long-distance communication was no less than a press of a button away, and where information could be found at the tip of your finger.
Ancestral heritage is all we have; it’s all we have left
Deeply concerned about the influx of foreign interests and the negative impact of violence on young people, a church leader mourned the erosion of Samoan values and the place of faa-Samoa in our lives. A matai recently shared a complaint with the Samoa Observer over what he calls abuses in cultural practices at funerals which have added economic burden on the aiga. I agree.
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