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Articles by Josh Avello
Can a clean shop environment drive improved performance and customer satisfaction?
There is often the expectation that a collision repair shop is going to be dirty, with dust from sanding primer and fillers, and therefore many collision repair facilities accept it as a way of life. But there is much more to consider when you envision how a shop could run if it were operating in a clean environment. In Europe, more than 90 percent of collision shops have a dust extraction system – but fewer than one in four U.S. shops do.
EV connections for collision repairers
The collision repair industry is dealing with some of the most rapid changes in technology in recent history, thanks to the move toward total vehicle electrification. This month, ABRN will discuss EVSE. Do you have the knowledge and tools to deal with EVSE in your collision shop?
The importance of procedures and repair statements
It's happened more than once that I have come across a shop who had already cut into a vehicle and was deep into the repair before they asked for advice on how to weld or repair something. My response is, “Where are your procedures for this vehicle?” I'm then often met with a blank stare, followed by a question of what a procedure even is.
The importance of procedures and repair statements
It's happened more than once that I have come across a shop who had already cut into a vehicle and was deep into the repair before they asked for advice on how to weld or repair something. My response is, “Where are your procedures for this vehicle?” I'm then often met with a blank stare, followed by a question of what a procedure even is.
June 2023
The choices we make: Scan tool deals versus embedded technology for collision shop success
The importance of welding quality control
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